Front Desk Attendant
Hopedale Medical Complex, Hopedale, IL, United States
Front Desk Attendant Wellness Center (PRN)
We are seeking a friendly, dependable Front Desk Attendant to support daily operations at our Wellness Center. This role is the first point of contact for members and visitors, providing excellent customer service while assisting with administrative and front desk responsibilities. Schedule weekdays: 4:00 AM 7:30 AM Saturdays: 7:00 AM 12:00 PM Ideal for early risers or those seeking a part-time morning schedule.
Position Overview
The Front Desk Attendant provides administrative and customer service support to ensure a smooth and welcoming experience for Wellness Center members, patients, and guests. Compensation for this position is $15/hr.
Key Responsibilities
Customer Service & Front Desk Support
Greet and assist members, patients, and visitors in a professional manner
Manage member check-ins and respond to general inquiries
Answer phone calls and route messages appropriately
Membership & Administrative Support
Assist with membership enrollment, renewals, and updates
Process payments (memberships, aquatic programs, and other services)
Support membership tracking, engagement, and retention efforts
Schedule appointments for wellness services (massage therapy, dietary consults, etc.)
Operations Support
Open and close the Wellness Center following established procedures
Maintain accurate records and ensure systems are functioning properly
Balance cash drawer at the beginning and end of each shift
Coordinate communication across Wellness Center services
Team Support
Collaborate with staff across departments, including Kidz Club and fitness floor
Notify staff of appointment arrivals, changes, or cancellations
Assist with other duties as assigned
Qualifications
High school diploma (or currently enrolled) preferred
Basic computer skills required (Microsoft Office experience a plus)
CPR certification required
Strong communication and interpersonal skills
Professionalism and ability to maintain confidentiality
Ability to work effectively with individuals of all ages
Working & Physical Requirements
Frequent interaction with members, patients, and children
May have limited exposure to health-related environments
Ability to sit, stand, walk, and perform light lifting (up to 25 lbs occasionally)
We are seeking a friendly, dependable Front Desk Attendant to support daily operations at our Wellness Center. This role is the first point of contact for members and visitors, providing excellent customer service while assisting with administrative and front desk responsibilities. Schedule weekdays: 4:00 AM 7:30 AM Saturdays: 7:00 AM 12:00 PM Ideal for early risers or those seeking a part-time morning schedule.
Position Overview
The Front Desk Attendant provides administrative and customer service support to ensure a smooth and welcoming experience for Wellness Center members, patients, and guests. Compensation for this position is $15/hr.
Key Responsibilities
Customer Service & Front Desk Support
Greet and assist members, patients, and visitors in a professional manner
Manage member check-ins and respond to general inquiries
Answer phone calls and route messages appropriately
Membership & Administrative Support
Assist with membership enrollment, renewals, and updates
Process payments (memberships, aquatic programs, and other services)
Support membership tracking, engagement, and retention efforts
Schedule appointments for wellness services (massage therapy, dietary consults, etc.)
Operations Support
Open and close the Wellness Center following established procedures
Maintain accurate records and ensure systems are functioning properly
Balance cash drawer at the beginning and end of each shift
Coordinate communication across Wellness Center services
Team Support
Collaborate with staff across departments, including Kidz Club and fitness floor
Notify staff of appointment arrivals, changes, or cancellations
Assist with other duties as assigned
Qualifications
High school diploma (or currently enrolled) preferred
Basic computer skills required (Microsoft Office experience a plus)
CPR certification required
Strong communication and interpersonal skills
Professionalism and ability to maintain confidentiality
Ability to work effectively with individuals of all ages
Working & Physical Requirements
Frequent interaction with members, patients, and children
May have limited exposure to health-related environments
Ability to sit, stand, walk, and perform light lifting (up to 25 lbs occasionally)