Executive Assistant, SNF Operations Support
Garden Springs Healthcare, Cleveland, OH, United States
Executive Assistant SNF Operations Support
Location:
Garden Springs Corporate Office
Reports To:
Corporate Leadership Team
Position Summary
The Executive Assistant serves as a high-impact support partner to the Garden Springs executive team, assisting across a wide range of operational, administrative, and strategic initiatives.
This role goes beyond traditional executive support. The ideal candidate brings prior experience within a skilled nursing facility (SNF) environment and can confidently support initiatives spanning HR, business office operations, vendor coordination, and corporate communications. This individual acts as a connector across departments and helps ensure follow-through on key priorities.
Key Responsibilities
Provide day-to-day support to executive leadership, including calendar management, coordination, and follow-through on key initiatives
Draft and manage correspondence including offer letters, internal communications, and external messaging
Assist with social media coordination and content posting aligned with company initiatives
Coordinate with vendors and consultants, including contract follow-up and communication
Support HR-related processes including recruiting coordination, onboarding, and offer letter preparation
Assist with billing and revenue cycle follow-up, including coordination with facility business office teams
Track and follow up on key deliverables across departments to ensure accountability and completion
Support special projects including acquisitions, new facility onboarding, and operational initiatives
Organize and maintain documentation related to compliance, contracts, and corporate records
Serve as a liaison between executives and facility-level staff
Required Qualifications
Minimum 23 years of experience in a skilled nursing facility (SNF) or long-term care setting
(HR, Business Office, Social Services, or Operations)
Strong understanding of SNF operations, including basic familiarity with billing, staffing, and regulatory environment
Highly organized with the ability to manage multiple priorities and follow through independently
Strong written communication skills, including drafting professional correspondence
Proficiency in Microsoft Office (especially Outlook and Excel)
Ability to handle sensitive and confidential information with discretion
Preferred Qualifications
Experience supporting corporate or regional leadership in a multi-site SNF organization
Familiarity with PointClickCare or similar systems
Experience with social media management in a professional setting
What This Role Requires
Ability to shift between administrative, operational, and project-based work quickly
Comfort working in a fast-paced, high-accountability environment
Strong judgment in prioritizing executive needs and organizational demands
Important Note
This role requires prior experience in a skilled nursing or long-term care setting. Candidates without direct SNF experience will not be considered.
Location:
Garden Springs Corporate Office
Reports To:
Corporate Leadership Team
Position Summary
The Executive Assistant serves as a high-impact support partner to the Garden Springs executive team, assisting across a wide range of operational, administrative, and strategic initiatives.
This role goes beyond traditional executive support. The ideal candidate brings prior experience within a skilled nursing facility (SNF) environment and can confidently support initiatives spanning HR, business office operations, vendor coordination, and corporate communications. This individual acts as a connector across departments and helps ensure follow-through on key priorities.
Key Responsibilities
Provide day-to-day support to executive leadership, including calendar management, coordination, and follow-through on key initiatives
Draft and manage correspondence including offer letters, internal communications, and external messaging
Assist with social media coordination and content posting aligned with company initiatives
Coordinate with vendors and consultants, including contract follow-up and communication
Support HR-related processes including recruiting coordination, onboarding, and offer letter preparation
Assist with billing and revenue cycle follow-up, including coordination with facility business office teams
Track and follow up on key deliverables across departments to ensure accountability and completion
Support special projects including acquisitions, new facility onboarding, and operational initiatives
Organize and maintain documentation related to compliance, contracts, and corporate records
Serve as a liaison between executives and facility-level staff
Required Qualifications
Minimum 23 years of experience in a skilled nursing facility (SNF) or long-term care setting
(HR, Business Office, Social Services, or Operations)
Strong understanding of SNF operations, including basic familiarity with billing, staffing, and regulatory environment
Highly organized with the ability to manage multiple priorities and follow through independently
Strong written communication skills, including drafting professional correspondence
Proficiency in Microsoft Office (especially Outlook and Excel)
Ability to handle sensitive and confidential information with discretion
Preferred Qualifications
Experience supporting corporate or regional leadership in a multi-site SNF organization
Familiarity with PointClickCare or similar systems
Experience with social media management in a professional setting
What This Role Requires
Ability to shift between administrative, operational, and project-based work quickly
Comfort working in a fast-paced, high-accountability environment
Strong judgment in prioritizing executive needs and organizational demands
Important Note
This role requires prior experience in a skilled nursing or long-term care setting. Candidates without direct SNF experience will not be considered.