Business Office Coordinator (SNF Operations)
GardenSprings LLC, Pepper Pike, OH, United States
Business Office Coordinator (SNF Operations)
Location: Garden Springs Corporate Office, Pepper Pike, Ohio Reports To: Corporate Leadership Team
Position Summary
The Business Office Coordinator serves as a key operational and administrative partner to the leadership team at Garden Springs. This role functions as an executive-level coordinator supporting multiple areas including finance, operations, and compliance.
This is not a traditional administrative rolesuccess in this position requires prior experience in skilled nursing or long-term care environments, along with the ability to navigate the pace, complexity, and regulatory demands of SNF operations.
Key Responsibilities
Provide executive-level administrative and operational support across multiple SNF functional areas
Coordinate communication between corporate leadership and facility-level teams
Support business office functions including billing coordination, AR follow-up, census tracking, and financial reporting
Assist with preparation of operational, financial, and compliance reports
Track key metrics (census, payor mix, AR aging, etc.) and follow up with facilities as needed
Coordinate meetings, leadership calendars, and cross-functional initiatives
Serve as a liaison with vendors, consultants, and facility business office managers
Support onboarding, training coordination, and rollout of corporate initiatives
Maintain organized documentation related to audits, compliance, and regulatory requirements
Assist with special projects tied to growth, acquisitions, or operational improvement
Required Qualifications
Minimum 23 years of experience in a skilled nursing facility (SNF), long-term care, or healthcare business office setting
Strong organizational and follow-through skills with the ability to manage multiple priorities
Proficiency in Microsoft Excel and reporting tools
Ability to communicate effectively with both corporate leadership and facility-level staff
High level of discretion and professionalism
Location: Garden Springs Corporate Office, Pepper Pike, Ohio Reports To: Corporate Leadership Team
Position Summary
The Business Office Coordinator serves as a key operational and administrative partner to the leadership team at Garden Springs. This role functions as an executive-level coordinator supporting multiple areas including finance, operations, and compliance.
This is not a traditional administrative rolesuccess in this position requires prior experience in skilled nursing or long-term care environments, along with the ability to navigate the pace, complexity, and regulatory demands of SNF operations.
Key Responsibilities
Provide executive-level administrative and operational support across multiple SNF functional areas
Coordinate communication between corporate leadership and facility-level teams
Support business office functions including billing coordination, AR follow-up, census tracking, and financial reporting
Assist with preparation of operational, financial, and compliance reports
Track key metrics (census, payor mix, AR aging, etc.) and follow up with facilities as needed
Coordinate meetings, leadership calendars, and cross-functional initiatives
Serve as a liaison with vendors, consultants, and facility business office managers
Support onboarding, training coordination, and rollout of corporate initiatives
Maintain organized documentation related to audits, compliance, and regulatory requirements
Assist with special projects tied to growth, acquisitions, or operational improvement
Required Qualifications
Minimum 23 years of experience in a skilled nursing facility (SNF), long-term care, or healthcare business office setting
Strong organizational and follow-through skills with the ability to manage multiple priorities
Proficiency in Microsoft Excel and reporting tools
Ability to communicate effectively with both corporate leadership and facility-level staff
High level of discretion and professionalism