Warehouse Customer Service Representative

GEODIS - 12135 Sara Road - Responsibilities: Interacts with customers by phone, email, or in person and receives orders or changes in service; Processes and inputs all customer orders and receipts; Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary; Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information; Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary