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ServiceNow Developer

Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, and IT Operations.

Position Description: ThinkTek is seeking an experienced ServiceNow Developer/Administrator to engage in a broad range of platform administration, configuration, and development activities. The development team is responsible for all facets of support, administration, configuration, and development to meet complex customer needs. Responsibilities and experience with ITSM, ITOM, and ATF (Automated Test Framework).

Required

Minimum of an Acitve DoD Secret clearance

B.S Computer Science or comparable, can substitute work experience in lieu of degree.

Five (5) years of experience with the ServiceNow platform as an administrator/developer.

Active/Current ServiceNow CSA or above.

ITSM and ITOM experience, including CMDB, and Asset Mgmt., and portal.

Experience in ServiceNow development (GLIDE, Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, APIs).

Attention to detail and the ability to listen to stakeholder business requirements and translate to a working, maintainable, technical solution.

Produce tangible deliverables (requirements specifications, design deliverables, projects objectives, within predetermined timelines.)

Proficiency in troubleshooting, debugging, error log analysis and researching solutions.

ThinkTek LLC is proud to be an Equal Opportunity Employer (EOE), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. ThinkTek offers medical, dental, and vision insurance to all full-time employees; PTO and a variety of other paid leave options are also available. You can read more about ThinkTek benefits at am10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.thinktekllc.com%2Fcareers%2F&data=05%7C02%7CKelly.Douglas%40thinktekllc.com%7C0adb52562d724b0c4e7f08dd31a2fba6%7C71b840e5c58b4284a731a186a48bbd5d%7C0%7C0%7C638721298260756252%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=YgBCJTKkzinOLufER83OXvspp9LYiKP8qijrWlxARoQ%3D&reserved=0\">https://www.thinktekllc.com/careers/.

","shortDescription","

ServiceNow Developer

Required

Minimum of an Acitve DoD Secret clearance
B.S Computer Science or comparable, can substitute work experience in lieu of degree.
Five (5) years of experience with the ServiceNow platform as an administrator/developer.
Active/Current ServiceNow CSA or above.
ITSM and ITOM experience, including CMDB, and Asset Mgmt., and portal.
Experience in ServiceNow development (GLIDE, Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, APIs).
Attention to detail and the ability to listen to stakeholder business requirements and translate to a working, maintainable, technical solution.
Produce tangible deliverables (requirements specifications, design deliverables, projects objectives, within predetermined timelines.)
Proficiency in troubleshooting, debugging, error log analysis and researching solutions.

Required

Preferred

Job Industries

Other

","

ServiceNow Developer

Who We Are: Thin...",[82],["B","3522842945"],"14 days ago","/jobs/3522842945-servicenow-developer",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},["D",1777348800000],"3B Staffing LLC","ServiceNow SME in CMDB, CSDM, ITOM, ITSM, Integrations

Scope Details

Must Have:
- ServiceNow certified system administrator
- ServiceNow SME in CMDB, CSDM, ITOM, ITSM, Integrations

Nice to Have
- Certified ITOM Implementation Specialist - ServiceNow (CIS-ITOM)
- Certified Application Developer - ServiceNow (CAD)
- Experience working with Government / DoD or in the Energy sector.\"

\"Initial key focus areas in which the DT Services team expects to support during this program are listed below.
• ServiceNow CMDB Health
o Analyze the CMDB/AMDB, document findings and improvement opportunities
o Document recommendations in agile story format as input to Customer backlog
o Support remediation activities in alignment with best practices
• Forescout integration
o Prepare ServiceNow CMDB/AMDB for integration with Forescout eyeExtend module
o Install, Forescout eyeExtend and configure to continuously maintain the CMDB/AMDB
• Client Device Order Management
o Assess and remediate as needed the current state of the ServiceNow ITSM module to ensure system prerequisites are fit for purpose
o Implement the client device order components (request form, catalog) and workflow for approval and CMDB/AMDB reconciliation

Assume advisory role to the Dell project team as a ServiceNow SME in ITSM, ITOM, CMDB, CSDM, Integrations
o Provides overall leadership to bridge the gap between business requirements and technological capabilities, ensuring that ServiceNow solutions align with the program objectives
o Provide technical leadership to agile team ensuring the scalability, flexibility, consistency, and security of the technical solution
o Provide direction and oversight on all implementation phases ensuring alignment of business requirements to the technical solution
o Customize system components (workflows, scripts, interfaces and integrations)
o Identify and resolve technical issues, educating and mentoring junior team members and
o Performs knowledge transfer to platform team for the custom solution
o Facilitates workshops to ensure the target solution aligns with ServiceNow processes, features and business outcomes
o Assists the project team in translating application functionality into application architecture and the production of business functionality requirements objectives
o Assists in breaking down documented requirements into epics and decomposing them into user stories and acceptance criteria
","ServiceNow SME in CMDB, CSDM, ITOM, ITSM, Integrations

Scope Details

Must Have:
- ServiceNow certified system administrator
Job Location: Fairfax Virginia

Role Summary
We are looking for a

ServiceNow ITOM Architect – Senior Technical Consultant

with deep expertise in

CSDM‑led CMDB, Discovery, and Service Mapping . This role will own the

end‑to‑end ITOM lifecycle , focusing on

solution design, data integrity, integrations, and CMDB governance

on the ServiceNow platform.

The candidate will act as

CMDB Product Owner , work closely with process owners, application SMEs, and infrastructure teams, and deliver

Discovery and Service Mapping solutions

aligned to the

Common Service Data Model (CSDM) .

Key Responsibilities

Design and implement

ITOM solutions

for

end‑to‑end CSDM‑led Configuration Management lifecycle

Lead

CMDB architecture, governance, and data integrity

from both

ownership and discovery

perspectives

Implement and optimize

ServiceNow Discovery and Service Mapping

Analyze

multiple CI/data sources

(Discovery, procurement, integrations, third‑party tools) and establish data reconciliation strategies

Monitor

CMDB & ITOM metrics , identify inefficiencies, and drive continuous improvement

Perform

gap analysis

with application SMEs and stakeholders and propose scalable solutions

Act as

Product Owner for CMDB , reviewing and validating CI data quality

Participate in

Configuration Management meetings and Agile story grooming

Define and resolve complex client issues using deep ServiceNow ITOM product knowledge

Work closely with

network, infrastructure, and application teams

on discovery credentials, connectivity, and design

Design and implement

customizations, scripts, SR development, and integrations

Mandatory Skills & Experience
10+ years

experience in

ITOM / CMDB / Discovery / Service Mapping solutioning

5+ years

hands‑on experience with

ServiceNow Discovery

Strong expertise in:

ServiceNow ITOM

CSDM (Common Service Data Model)

Service Mapping

IRE (Identification & Reconciliation Engine)

Integration experience with:

REST APIs

Graph Connector

SQL / Database integrations

Federated CMDB data sources

Technical skills:

XML / JSON

Jelly scripting

SQL

Strong ServiceNow customization experience

Strong understanding of:

IT Asset Management lifecycle

(hardware & software)

Network connectivity, credentials, discovery patterns

Excellent collaboration, communication, and stakeholder management skills

ServiceNow

ITOM / Discovery certifications

preferred

Preferred Keywords
ServiceNow ITOM, CSDM, CMDB, Discovery, Service Mapping, Integration, IRE, ITAM, REST API, Graph Connector

Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need‑based leave with no designated number of leave days per year); and 10 paid holidays per year.

#J-18808-Ljbffr
","Job Title: ServiceNow ITOM Architect / Senior Technical Consultant

Job Location: Fairfax Virginia

Role Summary
We are looking...","Architect",[130],["B","3523322749"],"/jobs/3523322749-architect","/jobs?keyword=Architect",{"_65":66,"_67":118,"_69":119,"_71":120,"_73":121},211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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