Residential Community Manager
Enclave, Sioux Falls, SD, United States
About The Role
The Residential Community Manager is responsible for the overall operation of a residential community. This includes managing property operations, maintaining resident relations, ensuring compliance with policies, and overseeing financial aspects such as budgeting and rent collection. The manager must foster a positive living environment, handle resident inquiries and complaints, and ensure the property is well‑maintained, safe, and compliant with all regulations.
Position Logistics
Primary Work Location: Silverthorne Apartments | Sioux Falls, SD
Work Environment: On‑Site
Work Schedule: Monday - Friday | 8 am - 6 pm
Work Type: Full Time (40 hours/week)
Who We're Looking For
Lead and inspire a talented team of Assistant Community Managers, Leasing Consultants, and Resident Ambassadors to achieve personal and team goals.
Drive Operational Excellence: Oversee all on‑site operations, from optimizing sales processes to building strong resident and vendor relationships, while ensuring that the property’s curb appeal and reputation shine.
Boost Property Performance: Develop and execute strategies to improve property financials through savvy invoice and contract negotiations, competitive rent and incentive programs, and market analysis.
Own the Collection Process: Manage the delinquency and collection process with care, compassion, and professionalism, ensuring residents are supported through payment plans and communications.
Set the Standard for Service: Lead by example in providing outstanding customer service to residents and your internal team, creating a welcoming and positive environment for all.
We're Seeking Individuals Who Are
Customer‑focused and thrive in people‑centric environments
Have a solid understanding of financial statements and the ability to drive property performance
A strong, independent leader with a passion for coaching and developing teams
Proactive problem‑solvers with an analytical mindset
Confident communicators with excellent verbal and written skills
Highly organized and detail‑oriented, with a knack for planning and multitasking
Tech‑savvy and proficient in Microsoft Outlook, Word, Excel, and property management software like AppFolio
Qualifications
A High School Diploma (or equivalent) is required
A minimum of 3 years of sales experience, with a track record of success
Residential property management experience is a plus, but not required
Proficiency with Microsoft Office Suite; familiarity with AppFolio is a bonus
Valid driver's license and reliable transportation
Benefits
Financial Wellbeing
Competitive pay with ongoing performance review
Role‑specific bonus potential and/or commission programs
401(k) with company match
Various supplemental insurance options
Employee referral program
Housing allowance program
Health & Wellness
Medical, dental & vision plans
Company‑paid life & disability insurance
Health Savings Accounts (HSA) with employer contribution
Dependent Care Flexible Spending Accounts (FSA)
Mental health resources & employee assistance programs
Paid bereavement & parental leave program
Paid Time Off (PTO) plans, paid holiday and volunteer programs
Career & Culture
Tuition reimbursement and leadership development opportunities
Team‑building and community engagement opportunities
Employee recognition programs
Supportive, values‑driven work environment
Regular team member feedback surveys to drive workplace improvements
Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).
Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Enclave does not work with any third‑party recruiters or agencies without a valid signed agreement and partnership with the Talent Acquisition Team.
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The Residential Community Manager is responsible for the overall operation of a residential community. This includes managing property operations, maintaining resident relations, ensuring compliance with policies, and overseeing financial aspects such as budgeting and rent collection. The manager must foster a positive living environment, handle resident inquiries and complaints, and ensure the property is well‑maintained, safe, and compliant with all regulations.
Position Logistics
Primary Work Location: Silverthorne Apartments | Sioux Falls, SD
Work Environment: On‑Site
Work Schedule: Monday - Friday | 8 am - 6 pm
Work Type: Full Time (40 hours/week)
Who We're Looking For
Lead and inspire a talented team of Assistant Community Managers, Leasing Consultants, and Resident Ambassadors to achieve personal and team goals.
Drive Operational Excellence: Oversee all on‑site operations, from optimizing sales processes to building strong resident and vendor relationships, while ensuring that the property’s curb appeal and reputation shine.
Boost Property Performance: Develop and execute strategies to improve property financials through savvy invoice and contract negotiations, competitive rent and incentive programs, and market analysis.
Own the Collection Process: Manage the delinquency and collection process with care, compassion, and professionalism, ensuring residents are supported through payment plans and communications.
Set the Standard for Service: Lead by example in providing outstanding customer service to residents and your internal team, creating a welcoming and positive environment for all.
We're Seeking Individuals Who Are
Customer‑focused and thrive in people‑centric environments
Have a solid understanding of financial statements and the ability to drive property performance
A strong, independent leader with a passion for coaching and developing teams
Proactive problem‑solvers with an analytical mindset
Confident communicators with excellent verbal and written skills
Highly organized and detail‑oriented, with a knack for planning and multitasking
Tech‑savvy and proficient in Microsoft Outlook, Word, Excel, and property management software like AppFolio
Qualifications
A High School Diploma (or equivalent) is required
A minimum of 3 years of sales experience, with a track record of success
Residential property management experience is a plus, but not required
Proficiency with Microsoft Office Suite; familiarity with AppFolio is a bonus
Valid driver's license and reliable transportation
Benefits
Financial Wellbeing
Competitive pay with ongoing performance review
Role‑specific bonus potential and/or commission programs
401(k) with company match
Various supplemental insurance options
Employee referral program
Housing allowance program
Health & Wellness
Medical, dental & vision plans
Company‑paid life & disability insurance
Health Savings Accounts (HSA) with employer contribution
Dependent Care Flexible Spending Accounts (FSA)
Mental health resources & employee assistance programs
Paid bereavement & parental leave program
Paid Time Off (PTO) plans, paid holiday and volunteer programs
Career & Culture
Tuition reimbursement and leadership development opportunities
Team‑building and community engagement opportunities
Employee recognition programs
Supportive, values‑driven work environment
Regular team member feedback surveys to drive workplace improvements
Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).
Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Enclave does not work with any third‑party recruiters or agencies without a valid signed agreement and partnership with the Talent Acquisition Team.
#J-18808-Ljbffr