Overnight Front Desk Agent

Vail Resorts, Inc. - - Responsibilities: Greeting guests and homeowners in a warm and friendly, prompt and professional manner; Register guests collecting appropriate information from the guest and make necessary notations in the reservation system, issue room keys, provide information on hotel services and room location, process payment for stay and close out guest accounts at time of check out.; Receive and process payments, explain guest charges accurately and professionally and respond to disputes of guest charges; Make room reservations, log guest requests and accurately maintain the status of each reservation; Manage incoming telephone and email correspondence in a prompt and courteous manner