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HOST/HOSTESS Job at Alto Lakes Golf and Country Club in Alto

Alto Lakes Golf and Country Club, Alto, NM, United States


Host/Hostess

Skills Requirements
Assists bussers and servers working as an entire team effort to ensure members/guests have an exceptional experience
Maintains accurate reservation records
Ensures floors are cleaned and hokied
Adjusts to high pressure situations well
Strong communication skills
Organizational skills; ability to stay organized in a changing environment
Utilizes time management skills to complete projects and assignments
Exhibits the drive to provide exceptional member service
Ability to maintain a professional, composed and calm demeanor at all times
Position Requirements
Greets and acknowledges members/guests immediately upon their arrival
Greets members with name recognition
Seats members/guests by escorting them to their assigned table, pulling out chairs, and distributing menus
Presents menus and engages in polite conversation, creating a personal dining experience
Promptly informs Servers of member/guest reservation, arrival, and/or tables assignment
Communicates new table seating promptly with Bussers
Updates the floor chart continuously
Collects menus and returns them to the host area
Cleans menus as needed
Observes tables and keeps track of clean, dirty, and/or occupied
Assists in bussing and resetting tables, as needed
Informs the Department Head immediately of members/guests who are dissatisfied
Completes side work as directed
Answers the phone in accordance to organization's standards
Maintains work area in a professional manner
Responsible for flow of table distribution to service staff members ensuring that table assignments and rotations are fairly distributed
Drug Free Workplace