All Good Industries is hiring: Host in Charleston

Host/Host

We are seeking a friendly and organized host/host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your responsibilities will include managing reservations, greeting guests, and coordinating seating arrangements in a busy restaurant environment.

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and waitlists efficiently using the Aloha POS system or similar software.
• Communicate effectively with guests regarding wait times and special requests.
• Maintain cleanliness and organization of the host stand and dining area.
• Assist in coordinating with the kitchen and serving staff to ensure smooth service flow.
• Provide exceptional customer service by addressing guest inquiries and concerns promptly.
• Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
• Support other front-of-house staff during peak hours to enhance guest services.

Qualifications

• Previous experience in a restaurant or hospitality environment is preferred but not required.
• Strong customer service skills with the ability to communicate clearly and effectively.
• Familiarity with POS systems, particularly Aloha POS, is a plus.
• Excellent phone etiquette and interpersonal skills to engage with guests positively.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A team player who can collaborate effectively with colleagues across various departments.
• Flexibility to work evenings, weekends, and holidays as needed.

Compensation: $18.00 - $21.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Park And Grove

We're a neighborhood destination serving neighbors and creating community with everyone who walks through our door from longtime regulars to first-time visitors. Through delicious food and drink, a refined, inviting space, and outdoor events and activations, we're creating a place and experience that brings people together.

We eat, drink and move with the seasons. To nourish, energize and inspire a sense of belonging with all who join us.

Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if they were a guest in our own home.

As a member of the Park & Grove team, you will set the stage and have a direct impact on each guest's experience. We will provide you with all the training and tools necessary for you to be successful. We take great pride in recognizing that members of our team strive to do the very best each and every day. Our values, standards and goals can only be maintained by people that share in these same beliefs.