Host Job at TROLLCO, Inc. in Windsor

The Lodge Host/Hostess

Nestled in the heart of Windsor, Colorado, The Lodge is more than just a restaurant; it's a destination for those who seek adventure in every aspect of life. Inspired by the spirit of exploration and the pursuit of the extraordinary, The Lodge offers an unparalleled dining experience that celebrates the essence of trailblazing and uniqueness.

Our menu is a culinary expedition, featuring dishes that are as diverse and exciting as the visionaries who inspire us. From locally sourced ingredients to international flavors, every bite at The Lodge is designed to delight your senses and ignite your passion for discovery. Savor the richness of our meticulously prepared dishes in a modern, upscale atmosphere that pays homage to the spirit of exploration.

Our team is dedicated to providing exceptional service that reflects our commitment to making every dining experience as special and unique as you are. We are seeking those individuals who share our passion for guest-centered hospitality, meaningful work, and the world of food & drink!

The host & support team is our first impression to welcome guests & visitors. This role requires a professional demeanor, excellent communication skills, and a willingness to be the first face of our brand. We will provide opportunities to grow within your role, our venue, and the industry we call home!

Essential job duties:

• Management of the reservation platform alongside MOD
• Greet, seat, and welcome guests with menus and any initial service ware
• Awareness of dining room status, dirty/clean tables, and server sections
• Communication with FOH and BOH, and providing additional support as needed
• Taking guest information and quoting any wait times to guests
• Cleans, organizes, and stocks menus at the host area
• Professionally answering phones and managing incoming inquiries
• Providing warm & memorable hospitality in the lobby upon guest entrance and exit
• Cocktail service or additional tasks may be required

Knowledge / skills required:

• Customer service experience preferred, but not required
• Upscale dining or high-end restaurant experience/sensibility: a plus!
• Willingness to learn and attend supplemental staff trainings
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Attention to detail and a commitment to hospitality
• Professional appearance and demeanor
• Positive attitude and a team-forward mindset
• Flexibility to work evenings, weekends, and holidays