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USHG is hiring: Host in New York

USHG, New York, NY, United States


Marriott
Revel & Rye and Broadway Lounge
1535 Broadway
New York, NY 10036, USA

Settle into the heart of Times Square. The perfect setting for any occasion, the Broadway Lounge and Revel & Rye offer bold New York flavors, floor-to-ceiling windows, and bustling views under the lights of Times Square. Gather pre and post-show, catch-up with friends, or take in the hustle and bustle of New York City.

Who you are:
The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maitre D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.

What you’ll do:

Consistently support a culture of Enlightened Hospitality

Create a welcoming and hospitable environment for guests whether in person or over the phone

Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests

Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations

Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly

Work with efficiency and a sense of urgency while remaining composed

Demonstrates a passion for guest experience and an eagerness to learn and grow

What we need from you:

Experience in a guest facing role in a restaurant preferred, but not necessary

Basic understanding of Resy functions

Ability to walk or stand for long periods of time

English fluency and additional languages preferred, but not required

What you’ll get from us:

Competitive pay: Hourly rate of $14.50/hour plus tips

Quick access to earnings: Eligibility for the USHG Digital Wallet, where you’ll have next-day access to earnings and flexible saving options

Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care

Time to recharge: Generous paid time off and paid parental leave to support life outside of work

Invest in your future: A matched 401(k) plan to help you grow long-term savings

Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services

Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship

Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones

Convenience & flexibility: Pre-tax commuter benefits for transit and parking

Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.

We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong

Turn over the rocks and always be connecting dots to build uplifting experiences and relationships

Center the salt shaker with an unwavering commitment to excellence and the values that matter most

Write a great next chapter. The road to success is paved with mistakes well-handled

Bring a charitable assumption and err on the side of generosity

Leave our campsite better than we found it; always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we’ll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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