Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

Position Overview
We're seeking a dependable and detail-oriented team member who takes pride in creating a clean, welcoming environment for our guests. This role is essential to delivering an exceptional guest experience and maintaining the high standards our hotel is known for. We offer competitive pay; as well as a great benefits package, including 401K, for full-time associates.

What You'll Do

Provide outstanding service by addressing guest requests and resolving concerns promptly and professionally.
Clean and service guest rooms according to Hilton and Shaner standards, prioritizing based on room category.
Maintain exceptional cleanliness and organization in all assigned areas.
Follow all safety, security, and housekeeping procedures to ensure a safe environment for guests and staff.
Restock and organize your housekeeping cart at the end of each shift.
Perform deep cleaning and seasonal tasks as scheduled.
Report maintenance issues to ensure rooms remain in top condition.
Support the team with additional duties as needed.

Work Schedule
Flexibility is important in this role. Availability for weekends, holidays, and varied shifts is required.

What We're Looking For

At least one year of cleaning experience (hotel experience preferred).
Strong communication skills and the ability to interact effectively with guests and team members.
Knowledge of proper chemical handling and safety practices.
A commitment to maintaining guest privacy, security, and satisfaction.
Bilingual (English/Spanish) skills are a plus.
Familiarity with local attractions and activities is an added benefit.

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