Administrative Professional - Part-Time
Seibertkeck Insurance Partners, Conneaut, OH, United States
Administrative Professional
Front Desk - Customer Service Focus
Location: Conneaut, Ohio
Employment Type: Part-time (22.5 hours a week) and in-person
Hours of work: 8:30 am 5:00 pm, 3 days a week; workdays to be mutually agreed upon and scheduled consistently
Job Summary
This position is the frontline of our agency, welcoming visitors, handling incoming calls, and supporting daily office operations. It's an ideal role for someone who enjoys helping people, staying organized, and responding professionally to a wide variety of requests.
Do you possess the following qualities and experience? Please keep reading!
You deliver warm, professional service, whether in person, over the phone, or via email
You keep information accurate and organized
You manage multiple small tasks efficiently and with strong attention to detail
You maintain confidentiality when handling sensitive documents
You adapt well to changes and stay on top of daily office needs
Responsibilities
Front Desk & Customer Support
Greet guests and provide a polished, friendly first point of contact
Handle incoming calls and route them appropriately across multiple office locations
Respond to general inquiries with professionalism and excellent customer service
Manage incoming and outgoing mail, packages, and electronic documents
Office & Administrative Tasks
Enter basic client activity and data into agency systems as directed
Scan, organize, and distribute documents including mail and faxes
Prepare mailing labels and assist with small clerical tasks throughout the day
Maintain office supplies, including ordering, stocking, and monitoring postage
Keep the office environment tidy, organized, and welcoming
General Agency and Department Support
Assist with miscellaneous office tasks and serve as the go-to person for routine needs
Help deposit payments and secure funds according to office procedures
Support team projects and administrative needs, as assigned
Qualifications We're Seeking
High school diploma or GED
Comfort with Microsoft Office, online tools and ability to learn new systems
Strong communication and customer service skills
Professional, reliable, and friendly demeanor
Ability to multitask, prioritize, and stay organized
Willingness to learn the basics of insurance and agency operations
Benefits Include
Paid time off, including holidays
Voluntary pet insurance
401(k) with employer match
Employee assistance program
Referral incentive bonus
And more
About Us
With 100+ years of history behind every client relationship, we've built a reputation on integrity, expertise, and the dedication of our people. That commitment has earned us recognition as a Top Insurance Employer and Top Insurance Workplace by Insurance Business America, a spot among the Top 100 Independent Insurance Agencies by Insurance Journal, and distinction as a leading Northeast Ohio agency by Crain's Cleveland Business.
Founded in Akron, OH in 1910, we've grown to 250+ employees across 20+ locations in Ohio, Kentucky and Florida, while maintaining the personal, relationship driven service that sets us apart.
If you're passionate about service, enjoy working with people, and want to build a rewarding career with a company that values both professional achievement and personal fulfillment, you'll thrive at SeibertKeck Insurance Partners.
Our competitive edge comes from:
Regional specialization and deep market knowledge
Client education that emphasizes prevention over reaction
Access to regional, national, and international insurance markets
A reliable in-house claims service team that advocates for clients when it matters most
At SeibertKeck Insurance Partners, we go beyond premium. We reduce costs through proprietary risk-management and loss-control strategies, negotiate the best possible rates through strong carrier relationships, and support clients with responsive, around-the-clock claims partners.
We're proud of where we've been, and even more excited about where we're going!
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, disability, age, or any other protected characteristic.
Front Desk - Customer Service Focus
Location: Conneaut, Ohio
Employment Type: Part-time (22.5 hours a week) and in-person
Hours of work: 8:30 am 5:00 pm, 3 days a week; workdays to be mutually agreed upon and scheduled consistently
Job Summary
This position is the frontline of our agency, welcoming visitors, handling incoming calls, and supporting daily office operations. It's an ideal role for someone who enjoys helping people, staying organized, and responding professionally to a wide variety of requests.
Do you possess the following qualities and experience? Please keep reading!
You deliver warm, professional service, whether in person, over the phone, or via email
You keep information accurate and organized
You manage multiple small tasks efficiently and with strong attention to detail
You maintain confidentiality when handling sensitive documents
You adapt well to changes and stay on top of daily office needs
Responsibilities
Front Desk & Customer Support
Greet guests and provide a polished, friendly first point of contact
Handle incoming calls and route them appropriately across multiple office locations
Respond to general inquiries with professionalism and excellent customer service
Manage incoming and outgoing mail, packages, and electronic documents
Office & Administrative Tasks
Enter basic client activity and data into agency systems as directed
Scan, organize, and distribute documents including mail and faxes
Prepare mailing labels and assist with small clerical tasks throughout the day
Maintain office supplies, including ordering, stocking, and monitoring postage
Keep the office environment tidy, organized, and welcoming
General Agency and Department Support
Assist with miscellaneous office tasks and serve as the go-to person for routine needs
Help deposit payments and secure funds according to office procedures
Support team projects and administrative needs, as assigned
Qualifications We're Seeking
High school diploma or GED
Comfort with Microsoft Office, online tools and ability to learn new systems
Strong communication and customer service skills
Professional, reliable, and friendly demeanor
Ability to multitask, prioritize, and stay organized
Willingness to learn the basics of insurance and agency operations
Benefits Include
Paid time off, including holidays
Voluntary pet insurance
401(k) with employer match
Employee assistance program
Referral incentive bonus
And more
About Us
With 100+ years of history behind every client relationship, we've built a reputation on integrity, expertise, and the dedication of our people. That commitment has earned us recognition as a Top Insurance Employer and Top Insurance Workplace by Insurance Business America, a spot among the Top 100 Independent Insurance Agencies by Insurance Journal, and distinction as a leading Northeast Ohio agency by Crain's Cleveland Business.
Founded in Akron, OH in 1910, we've grown to 250+ employees across 20+ locations in Ohio, Kentucky and Florida, while maintaining the personal, relationship driven service that sets us apart.
If you're passionate about service, enjoy working with people, and want to build a rewarding career with a company that values both professional achievement and personal fulfillment, you'll thrive at SeibertKeck Insurance Partners.
Our competitive edge comes from:
Regional specialization and deep market knowledge
Client education that emphasizes prevention over reaction
Access to regional, national, and international insurance markets
A reliable in-house claims service team that advocates for clients when it matters most
At SeibertKeck Insurance Partners, we go beyond premium. We reduce costs through proprietary risk-management and loss-control strategies, negotiate the best possible rates through strong carrier relationships, and support clients with responsive, around-the-clock claims partners.
We're proud of where we've been, and even more excited about where we're going!
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, disability, age, or any other protected characteristic.