Customer Service Representative
The Mosquito Authority, Aberdeen, NC, United States
Customer Service Representative (Part-Time ? Full-Time Opportunity)
If you can juggle calls, stay organized, and handle the small details that keep an office running, then you'll do well here.
We're looking for someone dependable, detail-oriented, and professional who can manage customer communication while handling basic office tasks behind the scenes. This is a hands-on role where no two days are the same.
What You'll Do
Answer inbound calls and assist customers with services, pricing, and scheduling
Handle customer questions, concerns, and service requests professionally
Follow up with leads and existing customers
Communicate with technicians to keep schedules running smoothly
Enter and manage customer information accurately in our system
Plus basic office responsibilities:
Filing and organizing paperwork
Processing payments and handling simple administrative tasks
Keeping the office clean, organized, and running efficiently
Assisting with day-to-day operations as needed
What We're Looking For
Strong communication skills (clear, confident, and professional)
Organized and detail-oriented (this matters a lot)
Comfortable talking with customers and guiding conversations
Able to handle a fast-paced environment without getting overwhelmed
Willing to handle both customer-facing work and basic office tasks
Basic computer skills (Microsoft Office; CRM experience is a plus)
High School Diploma or GED required
Schedule
Part-time to start. 7am-11am weekdays
Opportunity to grow into full-time for the right person
Some flexibility required (occasional weekends)
Pay & Perks
Hourly pay + performance-based bonuses
Paid training
Paid time off
Opportunity for growth within a growing company
About Us
At Mosquito Authority, we help families enjoy their outdoor spaces without mosquitoes and pests. We take pride in doing things the right way and we expect the same from our team. Compensation: $14.00 per hour
Our mission is simple: Help protect families from mosquitoes, ticks and other pests and the diseases they carry.
The best part? There's no experience needed! You will be provided with expert training when you join our team.
If you can juggle calls, stay organized, and handle the small details that keep an office running, then you'll do well here.
We're looking for someone dependable, detail-oriented, and professional who can manage customer communication while handling basic office tasks behind the scenes. This is a hands-on role where no two days are the same.
What You'll Do
Answer inbound calls and assist customers with services, pricing, and scheduling
Handle customer questions, concerns, and service requests professionally
Follow up with leads and existing customers
Communicate with technicians to keep schedules running smoothly
Enter and manage customer information accurately in our system
Plus basic office responsibilities:
Filing and organizing paperwork
Processing payments and handling simple administrative tasks
Keeping the office clean, organized, and running efficiently
Assisting with day-to-day operations as needed
What We're Looking For
Strong communication skills (clear, confident, and professional)
Organized and detail-oriented (this matters a lot)
Comfortable talking with customers and guiding conversations
Able to handle a fast-paced environment without getting overwhelmed
Willing to handle both customer-facing work and basic office tasks
Basic computer skills (Microsoft Office; CRM experience is a plus)
High School Diploma or GED required
Schedule
Part-time to start. 7am-11am weekdays
Opportunity to grow into full-time for the right person
Some flexibility required (occasional weekends)
Pay & Perks
Hourly pay + performance-based bonuses
Paid training
Paid time off
Opportunity for growth within a growing company
About Us
At Mosquito Authority, we help families enjoy their outdoor spaces without mosquitoes and pests. We take pride in doing things the right way and we expect the same from our team. Compensation: $14.00 per hour
Our mission is simple: Help protect families from mosquitoes, ticks and other pests and the diseases they carry.
The best part? There's no experience needed! You will be provided with expert training when you join our team.