Legal Admin Assistant
Brightwing, Birmingham, MI, United States
The right candidate is someone who is reliable, warm, curious, and excited to build expertise in personal injury law. No prior legal experience is required the right disposition and work ethic matter more to us than credentials.
WHAT YOU'LL DO
Office Operations
Open the office each morning by 9:00 AM and manage front-end operations
Answer phones, route calls, and take accurate messages
Maintain and organize physical and electronic case files
Manage attorney and case calendaring and scheduling (with a path to full ownership)
Draft and send routine correspondence
Pre-Litigation Case Management
Conduct client intake gather information, explain the process, and build rapport from the first contact
Open insurance claims and send notice letters to carriers and adjusters
Communicate with clients regularly via phone and our text-based case management platform
Request, track, and organize medical records and billing documentation
Coordinate with insurance adjusters and other parties as directed
Manage claims submissions and track submission status (with a path to full ownership)
Support all pre-litigation functions to allow the paralegal to focus on litigation work
Team Collaboration
Take direction from both the managing attorney and the senior paralegal
Actively learn our case management system, workflows, and firm processes
Identify opportunities to improve processes and contribute ideas proactively
Adapt to a dynamic environment where priorities shift and flexibility is valued
WHO YOU ARE
Non-negotiable attributes these are the foundation of the role:
Committed to being in the office and ready by 9:00 AM consistently
In-office work is required this role is not hybrid or remote
Warm, positive, and professional in all client and team interactions
Comfortable taking direction from both an attorney and a senior paralegal
Genuinely curious and motivated to grow within the legal field
Technologically fluent you embrace software, AI tools, and digital workflows as productivity enhancers, not obstacles
Detail-oriented and organized you take pride in accuracy and follow-through
A willing contributor who shows up with energy and initiative
QUALIFICATIONS
Required:
High school diploma or equivalent
Strong written and verbal communication skills
Proficiency with standard office software (Microsoft Office, Google Workspace, or equivalent)
Ability to manage multiple tasks and priorities in a fast-paced environment
Preferred (but not required):
13 years of experience in a legal, medical, or insurance office environment
Familiarity with personal injury, no-fault, or insurance claims processes
Experience with legal case management software
Experience using AI tools or automation platforms in a professional context
WHAT YOU'LL DO
Office Operations
Open the office each morning by 9:00 AM and manage front-end operations
Answer phones, route calls, and take accurate messages
Maintain and organize physical and electronic case files
Manage attorney and case calendaring and scheduling (with a path to full ownership)
Draft and send routine correspondence
Pre-Litigation Case Management
Conduct client intake gather information, explain the process, and build rapport from the first contact
Open insurance claims and send notice letters to carriers and adjusters
Communicate with clients regularly via phone and our text-based case management platform
Request, track, and organize medical records and billing documentation
Coordinate with insurance adjusters and other parties as directed
Manage claims submissions and track submission status (with a path to full ownership)
Support all pre-litigation functions to allow the paralegal to focus on litigation work
Team Collaboration
Take direction from both the managing attorney and the senior paralegal
Actively learn our case management system, workflows, and firm processes
Identify opportunities to improve processes and contribute ideas proactively
Adapt to a dynamic environment where priorities shift and flexibility is valued
WHO YOU ARE
Non-negotiable attributes these are the foundation of the role:
Committed to being in the office and ready by 9:00 AM consistently
In-office work is required this role is not hybrid or remote
Warm, positive, and professional in all client and team interactions
Comfortable taking direction from both an attorney and a senior paralegal
Genuinely curious and motivated to grow within the legal field
Technologically fluent you embrace software, AI tools, and digital workflows as productivity enhancers, not obstacles
Detail-oriented and organized you take pride in accuracy and follow-through
A willing contributor who shows up with energy and initiative
QUALIFICATIONS
Required:
High school diploma or equivalent
Strong written and verbal communication skills
Proficiency with standard office software (Microsoft Office, Google Workspace, or equivalent)
Ability to manage multiple tasks and priorities in a fast-paced environment
Preferred (but not required):
13 years of experience in a legal, medical, or insurance office environment
Familiarity with personal injury, no-fault, or insurance claims processes
Experience with legal case management software
Experience using AI tools or automation platforms in a professional context