Dialysis Clinical Manager Registered Nurse - RN Job at Fresenius Medical Care in

Sign-on bonus available PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies as the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing. Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters. Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Has a larger range within the department. Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools. Responsible for addressing and acting on adverse events and action thresholds. Oversees facility’s Home Therapies Program if applicable. Accountable for compliance with all applicable federal, state and local laws and regulations. Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff. Maintains integrity of medical records and other FMS administrative and operational records. Complies with all data collections and auditing activities. Maintains facility environmental integrity, including safety. Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. An individual contributor will have significant project/process responsibilities. Program or project responsibility generally within the function. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s). Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers. Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team. Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems. Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations. Provides technical guidance. Performs other related duties as assigned. PATIENT CARE: Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient. Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime. Acts as a resource for the patient to address patient concerns and questions. Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility’s Interdisciplinary Team to discuss patient care plans and to resolve patient problems. Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency. Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no- shows, catheter use, and any significant change in patient care status. Develops action plans for unexcused and missed treatments in collaboration with the Director. Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent. STAFF: Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations. Participates in the recruitment and interview process, and decision to hire new personnel. Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates. Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives. Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance. Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff. Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth. Completes timely employee evaluations and establishes annual goals for staff. Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions. Participates in Corporate and Business Unit specific employee recognition and satisfaction programs. Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility. Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving. PHYSICIANS: Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws. Responsible for strong Director and physician relationships and facilitating staff relationships with physicians. Ensures regular and effective communication with all physicians, through regular meetings with Directors. Participates in Governing Body. Schedules and coordinates CQI meetings with physicians. MAINTENANCE/TECHNICAL: Responsible for the integrity and safety of the facility water system. Must be knowledgeable in the operation of all facility equipment and technology. ADMINISTRATIVE: Responsible for maintaining and updating all FMS manuals. Accountable for completion of the Annual Standing Order Review and ICD coding. Checks correspondence whether electronic, paper or voice mail, and responds as appropriate. Directs information gathering as required supporting billing and collection activities. Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies Participates in the completion and interpretation of the Pl-17 inventory supply use analysis. Reviews and approves facility payroll. Reviews profit and loss statements with Director Responsible for participating in all required Network reporting and on-site state or federal surveys. Participates in the completion of the FMS Administrative Clinical Review. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians Position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. SUPERVISION: Responsible for the direct supervision of various levels of staff as designated by region. EDUCATION AND REQUIRED CREDENTIALS: Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience Graduate of an accredited School of Nursing (RN). Current appropriate state licensure. EXPERIENCE AND SKILLS: 6 – 8 years’ related experience or an equivalent combination of education and experience. 3+ years’ supervisory or project/program management experience preferred. Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred. Minimum of 6 months chronic or acute dialysis nursing experience is required. Must be available as a full-time employee and provide on-call coverage when necessary. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

In Summary: The clinical leader has the authority to make daily decisions to ensure continuity of care and patient and staff safety . Adheres to the FMCNA Compliance Program, and FMS patient care and administrative policies . Manages the tactical execution of short- and long-term objectives through the coordination of activities .

En Español: OBJETIVO Y SCOPE: Apoya la misión, visión, valores fundamentales y filosofía del servicio al cliente de FMCNA. Se adhiere al Programa de Cumplimiento FMCNa, incluyendo el cumplimiento de todos los requisitos regulatorios y políticas FMS. Asegura la prestación de atención a pacientes de calidad mientras se mantienen operaciones clínicas rentables en conformidad con todos los requerimientos y programas legales, de conformidad y reglamentarios. Responsable de apoyar y impulsar los estándares de calidad del FMS mediante el cumplimiento de todos los requisitos regulatorios del ESRD y la práctica de Evaluación y Mejora de Calidad (QAI, por sus siglas en inglés), incluida la utilización de herramientas QAI. Responsable para abordar y actuar sobre eventos adversos y umbrales de acción. Supervisa el Programa de Terapias Domésticas de las instalaciones si corresponde; responsable de cumplir con todas las leyes y regulaciones federales, estatales y locales aplicables. Asegura que todas las políticas y procedimientos clínicos de FMS sean comunicados e implementados por el personal de la institución. Mantiene la integridad de los registros médicos y otros registros administrativos y operacionales del FRS. Complica con toda la recopilación de datos y las actividades de auditoría. Mantenga la integralidad ambiental, incluyendo la seguridad. Las decisiones erróneas o la falta de resultados añadirán costos y pueden afectar a los objetivos a corto plazo de la organización. Interactúa con frecuencia con supervisores subordinados, clientes y/o gerentes funcionales del grupo de pares, normalmente involucrando asuntos entre áreas funcionales, otras divisiones u unidades de la empresa, o clientes. Participa y presenta en reuniones con representantes internos y externos. A menudo lidera un esfuerzo cooperativo entre miembros de un equipo de proyecto. La interacción con departamentos interiores y clientes externos; particularmente en resolución de problemas. Actúa como asesor de subordinaciones para cumplir con horarios y / o resolver problemas técnicos. Responsable de contratar, entrenamiento y consejería de empleados, incluidas revisiones disciplinarias y terminaciones. Provee tareas técnicas de orientación al rendimiento según se prevé. Dirige el inicio, mantenimiento y comunicación de horarios eficientes y oportunos para pacientes con el fin de garantizar la maximización de la eficacia de las instalaciones. Es consciente y desarrolla un mecanismo o proceso para conocer la situación específica de cada paciente, incluidas hospitalizaciones, no-show, uso del catéter y cualquier cambio significativo en el estado de atención al paciente. Desarrolla planes de acción para tratamientos sin excusas y perdidos en colaboración con el Director. Planifica, coordina y actúa como liaison para el cuidado del paciente según el acuerdo de gestión de enfermedades, incluyendo validación inicial y continua de la elegibilidad de los miembros. Facilitar el trabajo oportuno de los pacientes para el manejo de acceso a la enfermedad, servicios de diálisis, educación médica del paciente, hospitalidades y trasplante de riñón según corresponda, y garantiza la coordinación de la atención con el equipo multidisciplinario. Comunica cambios en el estatus relacionados con la administración clínica, seguros, transporte y reclutamiento a la compañía. Garantiza la documentación completa para el entrenamiento anual en servicio y las actualizaciones de políticas y procedimientos del servicio. Responsable por todos los empleados de atención al paciente que reciben una formación adecuada de acuerdo con la política FMS, incluida la capacitación para garantizar el cumplimiento continuo de todas las iniciativas de gestión de riesgos FMS. Proporciona oportunidades de crecimiento profesional y capacitaciones para asegurar la competencia clínica y la capacidad del personal licenciado para asumir responsabilidades como líder de equipo. Crea, mantiene y comunica horarios de empleados eficientes y oportunos según las necesidades de la instalación. crea e implementa un Equipo de Mejora Continuada del Proceso de Calidad (CQI) que involucra al personal en la resolución de problemas. PHYSICIANS: facilita el proceso de solicitud de privilegios médicos y cumplimiento de los Estatutos del Personal Médico FMS. Responsable por relaciones sólidas entre director y médico y facilitar las relaciones del personal con los médicos. Asegura una comunicación regular y efectiva con todos los médicos, a través de reuniones periódicas con directores. Participa en órganos rectores. Programa y coordina reuniones CQIVE con médicos. MAINTENANCE/TECHNICAL: responsable de la integridad y seguridad del sistema de suministro de agua ADMS. Revisa las declaraciones de ganancias y pérdidas con el Director Responsable por participar en todos los informes requeridos de la Red y encuestas estatales o federales in situ. Participa en la finalización del examen clínico administrativo FMS. Demandas físicas Y CONDICIONES DE TRABAJO: Las exigencias físicas y características del entorno laboral descritas aquí son representativas de aquellas que un empleado encuentra mientras desempeña las funciones esenciales de este trabajo. Se pueden hacer alojamientos razonables para permitir a las personas con discapacidad realizar las funciones fundamentales. Los empleados deben tomar la prueba de ceguera de color de Ishihara como condición de empleo.