Tier 1 Help Desk Pro: ServiceNow & Access Control

Insight Global is seeking a detail-oriented Tier 1 Support Specialist to join a client's team in Pittsburgh, PA. The role involves monitoring, triaging, and resolving technical issues across multiple platforms. The ideal candidate should have a minimum of 1 year of experience with ticketing systems, familiarity with ServiceNow or similar platforms, and basic experience in badge provisioning. This position is crucial for ensuring effective user support and timely issue resolution.
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