Datacenter Technician
Yochana, Ashburn, VA, United States
Job Description
Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning–related tasks, as per direction.
Breakfix Tickets:
Install NVMe/SSD devices into specified server nodes.
Review ticket queue to assign and diagnose hardware‑related faults for servers.
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS logs.
Network/power fault remediation, reseat/replace cables, NICs and PSU cables.
Follow parts request and RMA processes to acquire replacements, open asset requests logging serial and parts numbers and applying appropriate ticket statuses.
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket.
The Supplier will install NVMe/SSD devices into specified server nodes.
RDU Configuration and Troubleshooting:
The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements.
POD/MBU Builds:
Supplier will perform “pod/MBU builds”.
Tasks include: Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer‑provided documentation.
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Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning–related tasks, as per direction.
Breakfix Tickets:
Install NVMe/SSD devices into specified server nodes.
Review ticket queue to assign and diagnose hardware‑related faults for servers.
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS logs.
Network/power fault remediation, reseat/replace cables, NICs and PSU cables.
Follow parts request and RMA processes to acquire replacements, open asset requests logging serial and parts numbers and applying appropriate ticket statuses.
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket.
The Supplier will install NVMe/SSD devices into specified server nodes.
RDU Configuration and Troubleshooting:
The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements.
POD/MBU Builds:
Supplier will perform “pod/MBU builds”.
Tasks include: Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer‑provided documentation.
#J-18808-Ljbffr