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Intake Coordinator (ABA)

Applied ABC, Florida, NY, United States


Intake Coordinator – Hollywood, FL
Full-Time | Full Benefits

Lead with Purpose. Empower with Expertise. Make an Impact.

Applied ABC is a mission‑driven ABA organization redefining what it means to support both families and clinicians. Our focus goes beyond outcomes; we invest in our people, prioritize care, and create clear pathways for professional growth. Here, your leadership makes a real difference!

What We’re Looking For
We’re seeking a detail‑oriented, dependable Intake Coordinator who thrives in a fast‑paced administrative environment and is passionate about supporting families through the intake and insurance process.

This role is ideal for someone who is highly organized, communicates effectively, and can confidently manage multiple responsibilities while maintaining a compassionate, service‑oriented approach.

Where You’ll Make an Impact
As an Intake Coordinator, you’ll play a vital role in ensuring families have a smooth and supportive onboarding experience. From coordinating documentation to working with insurance providers, your efforts directly contribute to timely access to care and high‑quality service delivery.

Role Overview
Leadership & Strategy

Ensure timely and accurate coordination of intake processes, aligning documentation and insurance workflows with organizational standards

Apply knowledge of insurance policies (INN, OON, SCA) to support efficient decision‑making and reduce delays in care access

Maintain organized systems for tracking intake progress, billing files, and documentation to support operational efficiency

Team Development & Culture

Assist in onboarding and training new Intake team members, modeling best practices and professionalism

Foster a collaborative, supportive environment by working effectively with both in‑person and remote team members

Demonstrate a positive, solution‑oriented attitude that contributes to a high‑performing administrative team

Program Oversight

Coordinate completion of all intake paperwork with families to ensure accurate and complete records

Conduct benefit verifications and manage insurance‑related processes from intake through approval

Oversee timely submission of documentation and files to insurance carriers to prevent delays in services

Upload billing files and support co‑pay outreach to maintain smooth financial operations

Quality Assurance & Outcomes

Maintain detailed and accurate documentation of all communications and activities within database systems

Monitor insurance submissions, denials, and appeals to ensure compliance and optimize approval outcomes

Uphold HIPAA standards and ensure all sensitive information is handled with strict confidentiality

Communication & Collaboration

Communicate consistently and professionally with families, insurance providers, and medical offices

Provide clear updates and guidance throughout the intake and insurance process

Collaborate cross‑functionally to resolve issues, streamline workflows, and ensure a seamless client experience

What Sets You Apart

Minimum of 2 year’s experience in an office‑based setting

Experience in intake coordination or insurance‑related roles preferred

Strong understanding of insurance processes, billing, and documentation

Proficiency in Microsoft Office (Outlook, Word, Excel, etc.)

Excellent communication and organizational skills

Ability to multitask and manage priorities in a fast‑paced environment

Strong decision‑making and problem‑solving abilities

High level of professionalism and customer service orientation

Ability to handle confidential information in a HIPAA‑compliant manner

Adaptable, positive, and team‑oriented mindset

What We Offer

Comprehensive Benefits Package: 401(k) with employer match, medical, dental, and vision insurance, paid time off (PTO) and paid holidays

Where You’ll Work

Location: Hollywood, FL

Work Type: On‑site

Join a Mission That Matters
If you’re ready to bring your administrative expertise and passion for helping others into a role that truly makes a difference, we encourage you to apply today.

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