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Benefits Coordinator

Corporate Tools, Post Falls, ID, United States


Overview
We’re hiring a Benefits Coordinator to support the day-to-day administration of our employee benefits programs and serve as a helpful, reliable resource for employees. You’ll handle enrollments, updates, and ensure everything stays accurate and organized behind the scenes. Benefits can be confusing, and you’ll help explain deductibles, coinsurance, and out-of-pocket maximums to employees clearly. This role is designated as hybrid. Initial training and onboarding will take place on-site in our Post Falls, ID office; after approximately 30 days, you may work remotely up to two days per week, depending on team needs and performance.

Wage

$28-30/hour

Benefits

100% employer-paid medical, dental and vision for employees

Annual review with raise option

22 days Paid Time Off accrued annually, and 4 holidays

After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company

The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day

Paid Parental Leave

Up to 6% company matching 401(k) with no vesting period

Quarterly allowance

Open concept office with friendly coworkers

Creative environment where you can make a difference

Trail Mix Bar

Responsibilities

Respond to employee questions about benefits and leave of absence in a clear, helpful manner

Process enrollments, qualifying life events, and benefit changes accurately

Support open enrollment from start to finish

Work with vendors and insurance carriers to resolve issues

Maintain clean, organized, and accurate records

Help ensure compliance with benefits-related regulations

Handle sensitive and confidential information appropriately

Identify issues and fix them before they become bigger problems

Requirements

1+ years supporting employee benefits administration (enrollments, changes, employee support) or experience in claims, member services, or benefits support at an insurance company or broker

Exposure to open enrollment, qualifying life events, or leave of absence processes

Experience working in an HRIS or benefits administration system

Understanding of how medical, dental, and vision plans work

Experience reviewing, processing, or explaining claims or coverage

Customer service mindset

Ability to handle confidential information with discretion

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