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Human Resources Generalist

Genesis Revenue Recovery, Phoenix, AZ, United States


Overview

Calling all Human Resources Professionals! If you thrive in fast-moving environments, enjoy wearing many hats, and take pride in building the kind of people infrastructure that lets a business scale than this role is for you!
About Genesis Credit Management

At Genesis Credit Management, our people are at the center of everything we do. We are a growing organization where your contributions will be visible, valued, and impactful. You will have the autonomy to build programs from the ground up, the support of experienced leadership, and the opportunity to shape a people-first culture as we scale.
What You’ll Do

We are looking for an experienced, hands-on HR Generalist to own people operations across a growing team. This is a broad, strategic role that will drive recruiting, benefits administration, employee relations, compliance, and HRIS management and you will be expected to bring structure, judgment, and follow-through to each area. You will work closely with department managers and the Chief Operating Officer, with direct reporting to the Sr. Director of HR.
Develop and implement HR strategies aligned with organizational goals
Own the full recruitment cycle from job posting through offer negotiation across multiple roles simultaneously, including hourly contact center and operations positions
Administer employee benefits programs and serve as a knowledgeable resource for employee inquiries
Lead new employee orientations and manage a smooth, structured onboarding experience
Ensure ongoing compliance with federal, Washington, and Arizona employment law (FLSA, ADA, FMLA, Title VII, and related statutes)
Facilitate employee relations and navigate workplace concerns with professionalism and care
Coordinate and support performance management processes across the organization
Develop and deliver training programs that build capability and reinforce company culture
Manage and maintain HRIS platforms, ensuring data integrity and accurate reporting
Partner with leadership on organizational change initiatives and special HR projects
What You Bring

5+ years of HR Generalist experience, ideally in a regulated, fast-paced environment, specifically financial services, BPO, or collections background is a strong plus
Demonstrated experience across the full HR function: recruiting, benefits administration, employee relations, and training
Proven ability to manage full-cycle recruiting across multiple concurrent roles
Working knowledge of federal and Washington and Arizona employment law
Proficiency with HRIS platforms; familiarity with Microsoft 365 and SharePoint is an advantage. Paylocity is a strong plus.
Strong written and verbal communication skills with the ability to work effectively at all levels of the organization
Great cultures are built and supported by great people! Are you the next great member?
Apply today!
Equal Opportunity Employer

Genesis Credit Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodations: Genesis Credit Management is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please contact Human Resources at the time of application.
Pay Transparency: The salary range for this position is $64,000 – $73,000 annually. Actual compensation may vary based on experience, qualifications, and location. This posting complies with applicable Arizona law.

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