Practice Systems Administrator
Specialty1 Partners, Houston, TX, United States
Role Overview
We are seeking a skilled Practice Systems Administrator to join our IT department, responsible for the technical management, optimization, and support of our practice management and imaging systems. This role focuses on ensuring system reliability, integrations, and data integrity while supporting clinical and administrative teams with technical solutions. The ideal candidate combines deep IT expertise with a strong understanding of healthcare software workflows and imaging systems. This individual serves as both a technical and operational leader, overseeing PMS upgrades, PMS performance, leading system‑related projects, and guiding team members to ensure consistent workflows, data integrity, and operational excellence across all supported practices.
Key Responsibilities
PMS Strategy, Support & Optimization
Serve as the enterprise subject matter expert for all supported PMS platforms.
Partner with Operations, IT, Revenue Cycle, and Clinical leadership to align PMS capabilities with organizational goals.
Oversee system configuration, templates, user permissions, and security standards.
Troubleshoot complex system issues and coordinate with PMS vendors and internal IT team members as needed.
Manage schedules for PMS/Imaging upgrades and migrations.
Leadership & Project Management
Lead PMS‑related projects including system upgrades, integrations, conversions, and new practice onboarding.
Manage timelines, resources, and deliverables for cross‑functional initiatives.
Provide guidance, coaching, and oversight for analysts, trainers, and support team members.
Act as the primary point of contact for all PMS initiatives during acquisitions and de‑novos.
Develop and maintain project documentation, SOPs, and standardized workflows.
Training, Change Management & Adoption
Cross‑train all support members on new features and enhancements for PMS upgrades and migrations.
Help standardize and narrow down the current list of PMS systems.
Mentor support team members and serve as an escalation resource for complex training or system issues within the PMS.
Evaluate training effectiveness and continuously improve educational materials.
Integrations & Technology Enablement
Oversee PMS integrations with imaging systems, patient communication platforms, and third‑party vendors.
Collaborate with IT on cybersecurity, system access, and infrastructure requirements.
Test and validate new features, upgrades, and enhancements prior to deployment.
Requirements
2+ years of hands‑on experience with dental practice management software in a DSO or multi‑location dental environment.
Advanced proficiency in one or more major dental PMS platforms (Denticon, Dentrix, DSN Cloud, Eaglesoft, EndoVision, Medims, OMSVision, PBS Endo, TDO, WinDent, WinOMS 10).
Advanced proficiency with one or more major dental imaging software: Apteryx, Carestream, CS OMS, Cliniview, Dexis, DTX Studio, EZDent, ICAT, I‑Dixel, Romexis, Schick, Sidexis, SmartScan, TDO, Vixwin.
Strong understanding of dental operations, front office workflows, billing, insurance, and revenue cycle.
Demonstrated experience leading projects and influencing cross‑functional teams.
Ability to communicate technical concepts to non‑technical stakeholders.
Benefits
BCBS Medical & Dental insurance Options
VSP Vision Coverage
Complimentary Life Insurance Policy (employee only)
Short‑term & Long‑Term Disability
Pet Insurance Coverage
401(k) plan w/match options
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Equal Opportunity Employer
Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
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We are seeking a skilled Practice Systems Administrator to join our IT department, responsible for the technical management, optimization, and support of our practice management and imaging systems. This role focuses on ensuring system reliability, integrations, and data integrity while supporting clinical and administrative teams with technical solutions. The ideal candidate combines deep IT expertise with a strong understanding of healthcare software workflows and imaging systems. This individual serves as both a technical and operational leader, overseeing PMS upgrades, PMS performance, leading system‑related projects, and guiding team members to ensure consistent workflows, data integrity, and operational excellence across all supported practices.
Key Responsibilities
PMS Strategy, Support & Optimization
Serve as the enterprise subject matter expert for all supported PMS platforms.
Partner with Operations, IT, Revenue Cycle, and Clinical leadership to align PMS capabilities with organizational goals.
Oversee system configuration, templates, user permissions, and security standards.
Troubleshoot complex system issues and coordinate with PMS vendors and internal IT team members as needed.
Manage schedules for PMS/Imaging upgrades and migrations.
Leadership & Project Management
Lead PMS‑related projects including system upgrades, integrations, conversions, and new practice onboarding.
Manage timelines, resources, and deliverables for cross‑functional initiatives.
Provide guidance, coaching, and oversight for analysts, trainers, and support team members.
Act as the primary point of contact for all PMS initiatives during acquisitions and de‑novos.
Develop and maintain project documentation, SOPs, and standardized workflows.
Training, Change Management & Adoption
Cross‑train all support members on new features and enhancements for PMS upgrades and migrations.
Help standardize and narrow down the current list of PMS systems.
Mentor support team members and serve as an escalation resource for complex training or system issues within the PMS.
Evaluate training effectiveness and continuously improve educational materials.
Integrations & Technology Enablement
Oversee PMS integrations with imaging systems, patient communication platforms, and third‑party vendors.
Collaborate with IT on cybersecurity, system access, and infrastructure requirements.
Test and validate new features, upgrades, and enhancements prior to deployment.
Requirements
2+ years of hands‑on experience with dental practice management software in a DSO or multi‑location dental environment.
Advanced proficiency in one or more major dental PMS platforms (Denticon, Dentrix, DSN Cloud, Eaglesoft, EndoVision, Medims, OMSVision, PBS Endo, TDO, WinDent, WinOMS 10).
Advanced proficiency with one or more major dental imaging software: Apteryx, Carestream, CS OMS, Cliniview, Dexis, DTX Studio, EZDent, ICAT, I‑Dixel, Romexis, Schick, Sidexis, SmartScan, TDO, Vixwin.
Strong understanding of dental operations, front office workflows, billing, insurance, and revenue cycle.
Demonstrated experience leading projects and influencing cross‑functional teams.
Ability to communicate technical concepts to non‑technical stakeholders.
Benefits
BCBS Medical & Dental insurance Options
VSP Vision Coverage
Complimentary Life Insurance Policy (employee only)
Short‑term & Long‑Term Disability
Pet Insurance Coverage
401(k) plan w/match options
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Equal Opportunity Employer
Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
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