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JIRA Information Technology System Administrator

JAB Recruitment, Denver, CO, United States


Overview
We’re seeking a

Senior Jira Administrator / IT Systems Analyst

to take ownership of a growing Atlassian ecosystem and drive system optimization across the business. This is a high-impact role where you’ll partner with technical and functional teams to enhance workflows, improve visibility, and deliver scalable solutions.

If you’re someone who enjoys solving complex system challenges, building efficient workflows, and influencing how teams operate—this role gives you that platform.

What You’ll Do

Administer and optimize

Jira Software, Jira Service Management, and Confluence

Design and configure

projects, workflows, permissions, and schemes

to meet business needs

Collaborate with stakeholders to gather requirements and translate them into scalable solutions

Manage

user access, roles, and security controls

Build and maintain

dashboards, reports, and automation

to improve productivity and visibility

Troubleshoot system issues and lead resolution efforts, including vendor coordination

Support integrations with

enterprise systems and third-party tools

Develop documentation, user guides, and best practices

Provide training and support to end users across technical and non-technical teams

Mentor junior team members and elevate overall Jira capability

Support occasional after-hours work to ensure system reliability

What You Bring

4+ years of

advanced Jira administration experience

(senior-level scope)

Strong expertise in:

Workflow design and system configuration

Permissions, schemes, and project setup

Jira Service Management and Confluence

Experience with

Jira integrations and REST APIs

Working knowledge of

SQL

and reporting tools

Familiarity with

automation tools and scripting

(Groovy, Python, etc.) is a plus

Understanding of

Agile environments and ITIL frameworks

Experience with

SSO, VPNs, SSL certificates, or network concepts

is beneficial

Strong problem-solving skills and ability to manage multiple priorities

Clear communication skills—you can work just as effectively with engineers as with business users

Nice to Have

Experience with

enterprise Jira environments or migrations

Exposure to

Power BI or advanced reporting tools

Background in data integration or ETL processes

The ideal candidate will be able to pass a pre-employment background check and drug screenings.

JAB Recruitment is an equal opportunity employer. Qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, citizenship status, marital status, medical condition, physical or mental disability or any other legally protected status. EOE/M/F/D/V

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