Kinney Homecare Customer Service Representative
Kinney Drugs, Inc., Potsdam, NY, United States
Scope of Responsibilities
Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.
Job Responsibilities
Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
Verify all types of insurance and assist in creative financing when no insurance is available
Set up initial paperwork
Pre-qualify customers for reimbursement purposes
Answer phone calls in a professional manner
Project a positive first impression by greeting customers with exceptional customer care
Computer input to include new patient data and various patient updates
Unpack shipment when received and stock shelves as required.
Education
Minimum: High School Diploma or GED
Experience
Preferred: 0-1 years previous experience in related position
Preferred: Previous Healthcare or DME experience
Special Conditions of Employment
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Compensation
$17.00 - $19.00 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
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Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.
Job Responsibilities
Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
Verify all types of insurance and assist in creative financing when no insurance is available
Set up initial paperwork
Pre-qualify customers for reimbursement purposes
Answer phone calls in a professional manner
Project a positive first impression by greeting customers with exceptional customer care
Computer input to include new patient data and various patient updates
Unpack shipment when received and stock shelves as required.
Education
Minimum: High School Diploma or GED
Experience
Preferred: 0-1 years previous experience in related position
Preferred: Previous Healthcare or DME experience
Special Conditions of Employment
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Compensation
$17.00 - $19.00 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
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