Materials Handler II (Exception Clerk) - Wearables 3rd shift
Luxottica, Mcdonough, GA, United States
Materials Handler II (Exception Clerk) - Wearables 3rd shift
If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray‑Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high‑quality vision care and best‑in‑class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e‑commerce platforms.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting‑edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.
The Materials Handler II provides the workflow and exception solution to the operations team. The Materials Handler II works closely with the management team to hold operations accountable for delivering quality, accuracy, and process reliability. The Materials Handler II is also responsible for root cause analysis and addressing properly to whom it’s necessary any orders that do not ship within the desired lead time.
MAJOR DUTIES AND RESPONSIBILITIES
Collect work/orders to the floor blocked due exception based on priorities given from leadership.
Analyze error log, resolve issues and report out issues that cannot be resolved.
Troubleshoot and resolve issues to ensure on‑time shipping and delivery.
Investigate inventory discrepancy for root cause.
Help coach and train associates to solve exception when it is possible.
Work closely with leadership team to expedite high priority orders and ensure accuracy.
Analyze WIP report to ensure orders are released in a timely manner and follow up with operations team to make sure they ship on time.
Act as the subject matter expert for WIP report.
Work closely with IT and support team to expedite high priority orders and ensure accuracy.
Create sense of urgency for the team in order to meet forecasted requirements.
Complete projects as assigned.
BASIC QUALIFICATIONS
High School Diploma or equivalent
2+ years relevant work experience
Strong communication skills (verbal, written)
Strong problem‑solving and conflict resolution skills
Proficient in Excel, Word, Access, PowerPoint
Ability to work flexible hours and overtime as requested by leadership
Ability to interact professionally with all levels of personnel
Self‑Starter; team player
EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray‑Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high‑quality vision care and best‑in‑class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e‑commerce platforms.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting‑edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.
The Materials Handler II provides the workflow and exception solution to the operations team. The Materials Handler II works closely with the management team to hold operations accountable for delivering quality, accuracy, and process reliability. The Materials Handler II is also responsible for root cause analysis and addressing properly to whom it’s necessary any orders that do not ship within the desired lead time.
MAJOR DUTIES AND RESPONSIBILITIES
Collect work/orders to the floor blocked due exception based on priorities given from leadership.
Analyze error log, resolve issues and report out issues that cannot be resolved.
Troubleshoot and resolve issues to ensure on‑time shipping and delivery.
Investigate inventory discrepancy for root cause.
Help coach and train associates to solve exception when it is possible.
Work closely with leadership team to expedite high priority orders and ensure accuracy.
Analyze WIP report to ensure orders are released in a timely manner and follow up with operations team to make sure they ship on time.
Act as the subject matter expert for WIP report.
Work closely with IT and support team to expedite high priority orders and ensure accuracy.
Create sense of urgency for the team in order to meet forecasted requirements.
Complete projects as assigned.
BASIC QUALIFICATIONS
High School Diploma or equivalent
2+ years relevant work experience
Strong communication skills (verbal, written)
Strong problem‑solving and conflict resolution skills
Proficient in Excel, Word, Access, PowerPoint
Ability to work flexible hours and overtime as requested by leadership
Ability to interact professionally with all levels of personnel
Self‑Starter; team player
EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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