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Media Hub Student Consultant Pool

Oregon State University, Corvallis, OR, United States


Please see Special Instructions for more details.
When applying you will be required to attach the following electronic documents:

For additional information please contact: Teresa Preddy at teresa.preddy@oregonstate.edu

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note: All job offers are contingent upon Human Resources final approval

Job Title
Media Hub Student Consultant Pool

Position Summary
This recruitment will be used to fill part-time Media Hub Consultant positions (up to 20 hours per week, as needed) within Media Hub , a division of Academic Technologies under Business Architecture in University Information & Technology ( UIT ) at Oregon State University ( OSU ). Positions are primarily located in The Valley Library .

Media Hub (MH) is a student-initiated multimedia unit that serves all currently enrolled OSU students, faculty, and staff. The primary mission of Media Hub is to provide multimedia facilities, equipment, and technical support to support the production and presentation of academic work. Media Hub also collaborates with faculty and staff to create and deliver media that enhances teaching, training, research, and outreach.

This position includes four consultant tracks: Customer Service Consultant , Equipment/Studio Maintenance & Support Consultant , Production Consultant , and Social Media Consultant . Consultants provide support through face-to-face, email, Zoom, and phone interactions.

This position requires the ability to lift and carry up to 25 pounds, sit or stand for extended periods (3–8 hours per shift), and wear closed-toe shoes. All hires must successfully pass a background check and within 30 days complete required critical training. A flexible schedule, including evenings and weekends, is required.

Transferable Skill Development
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers ( NACE ) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below: Communication, Critical Thinking, Teamwork, Technology

Position Duties
Customer Service Consultant
Role Summary

Customer Service Consultants serve as the first point of contact for Media Hub clients. This role includes processing client requests, providing basic technical media support, coordinating spaces and equipment, and supporting daily front-desk operations.

Position Duties

Greet students, staff, and faculty and respond to general multimedia support inquiries.

Create, process, and manage media production requests and equipment checkout/check-in orders.

Answer multiple phone lines and monitor email accounts and web-based collaboration tools (e.g., Zoom).

Process web- and email-based service requests in Media Hub systems.

Schedule presentation classrooms, interview rooms, studios, and media lab reservations.

Provide scheduled technical support for classrooms, studios, and media computer labs.

Perform opening and closing office procedures.

Maintain clean, organized, and welcoming public and work spaces.

Perform copying, sorting, filing, and basic administrative tasks.

Organize and maintain office files and forms.

Assist with communications and administrative programming.

Escort users to and from secure areas as required.

Perform other duties as assigned.

Equipment / Studio Maintenance & Support Consultant
Role Summary

Equipment and Studio Maintenance Consultants ensure Media Hub equipment, studios, and presentation spaces are clean, organized, and fully operational while providing a positive customer service experience.

Position Duties

Clean, organize, and maintain media equipment storage areas and shelving.

Prepare equipment kits for checkout, ensuring all components are present and in good working order.

Clean and manage laptops and media equipment, following data storage and privacy protocols.

Accurately document equipment status, inventory, and usage in Media Hub systems.

Identify, document, and report damaged or non-functional equipment to leadership.

Set up, support, and tear down presentation classrooms, interview rooms, and recording studios.

Ensure studio and presentation technology is operational and assist with basic troubleshooting as needed.

Participate in ongoing training and professional development related to media technologies and productivity tools.

Perform other duties as assigned.

Production Consultant
Role Summary

Production Consultants provide basic production services, including large-format printing, lamination, mounting and finishing. This role emphasizes quality control, organization, and compliance with OSU guidelines while delivering excellent customer service.

Position Duties

Process production orders, including poster printing, trimming, mounting, laminating, binding, scanning, and packaging.

Verify that all production files comply with OSU Brand Guidelines prior to printing.

Use appropriate software tools to ensure file accuracy, including fonts, images, and layout.

Maintain organized digital and physical file storage using defined naming and retention practices.

Maintain a clean, safe, and organized production workspace.

Successfully complete knife safety training and follow all safety procedures.

Follow established production workflows and processes.

Notify leadership of equipment issues, tool damage, or order discrepancies.

Perform other duties as assigned.

Social Media Consultant
Role Summary

Social Media Consultants support Media Hub communications by creating and publishing visual content. This role requires creativity, technical proficiency, and the ability to work independently while following OSU and Media Hub standards.

Position Duties

Create photo and video content that aligns with OSU Brand Guidelines and Media Hub standards.

Conceptualize, storyboard, capture, and edit media content using approved tools and techniques.

Demonstrate familiarity with camera operation, lighting, lenses, framing, and composition.

Capture, edit, publish, and distribute media content with leadership approval.

Execute post-production workflows following OSU and Media Hub standard practices.

Provide courteous customer service and respond to general support questions as needed.

Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study

Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment

Must meet the applicable minimal enrollment standard
High School student: Regularly enrolled in a high school or participating in a home-schooling program

Undergraduate and post-baccalaureate student: 6 credit hours per term

Undergraduate international student: 12 credit hours per term*

Graduate student officially admitted to Graduate School: 5 credit hours per term

Graduate international student officially admitted to Graduate School: 9 credit hours per term*

*International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services ( USCIS ). A reduced course load is approved by the Office of International Services ( OIS ), and must be provided to the Student Employment Center.

Additional Required Qualifications
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OAR576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the Criminal History Check Requirement.

Preferred (Special) Qualifications

Demonstrated excellent verbal and written communication skills.

Demonstrated strong customer service skills with a positive, friendly attitude.

Ability to work effectively both independently and as part of a team.

Ability to take direction, follow instructions, and exercise good judgment.

Strong organizational and time-management skills.

Interest in multimedia technologies, including audio/video equipment and software, photography, graphic applications, and web design.

General knowledge of multimedia tools and software such as Final Cut Pro, iMovie, and Adobe Creative Suite.

Proficiency with Microsoft Office applications, including Publisher, PowerPoint, and Excel.

Basic computer and technology troubleshooting skills.

Working Conditions / Work Schedule
Break Hours: M-F 10am-5:30pm

Supplemental Questions
Required fields are indicated with an asterisk (*).

Notice of Availability:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Oregon State University publishes an Annual Security and Fire Safety Report covering each university campus location. The report includes important information about safety protocols, a wide range of current security policies, fire safety practices, helpful university and local resources, and crime prevention programs, as well as crime and fire statistics for the previous three calendar years. A paper copy of the report can be requested for no charge by emailing Clery.Compliance@oregonstate.edu .

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