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Field Service Technician – Copier, Printer & MFP Repair

BlackStar, San Jose, CA, United States


Overview
We are hiring a

Field Service Technician III

to support commercial

printers, copiers, and multi-function printers (MFPs)

in a fast-paced, customer-facing environment. This is a hands‑on role ideal for technicians who enjoy

troubleshooting, repair, and field service operations

with a strong focus on uptime and customer satisfaction.

Key Responsibilities

Perform

break/fix repair and preventive maintenance

on copiers, printers, and MFP devices

Respond to

on‑site service calls

and resolve technical issues quickly

Diagnose mechanical, electrical, and network‑related equipment problems

Maintain accurate

service reports, logs, and documentation

Ensure all equipment meets

performance and quality standards

Communicate effectively with customers and deliver an

excellent service experience

Identify and report recurring product or service issues

Follow all customer site

safety and compliance protocols

Qualifications

2–4+ years of

field service technician experience

(printers/copiers/MFP preferred)

Associate's degree in

Electronics, Electrical Engineering , or related field (or equivalent experience)

Strong troubleshooting skills in

digital imaging equipment

Ability to work in a

24/7 environment , including on‑call rotations

Valid driver's license with clean driving record;

travel required

Ability to lift up to 50 lbs and perform physical fieldwork

Must meet customer requirements, including

site access/security clearances

Compensation & Benefits

$30 – $35/hour

(based on experience)

Transportation allowance

+ optional company vehicle

Mileage/auto allowance during initial period

Opportunity to work with advanced

printing and imaging technology

Additional Details

Customer‑facing role requiring professionalism and reliability

Employees may use personal vehicles initially; the company vehicle option is available

Must carry a valid driver's license and auto insurance at hire

Apply today
if you're a skilled

Field Service Technician

with experience in

copiers, printers, or MFP repair , and want to grow in a high-demand technical service role.

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