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Construction Services Technician

Avista, Coeur D Alene, ID, United States


Overview

The Construction Services Technician is essential in supporting the planning, coordination, and installation of electric and gas utilities. This position partners with the Customer Project Coordinator (CPC) to prepare job packets and material lists for new construction, maintenance, and the replacement of damaged facilities. Responsibilities also include administrative tasks such as invoice processing, credit card reconciliation, and timekeeping. The technician serves as a primary point of contact for customers, contractors, and internal crews, while maintaining accurate records and addressing construction-related issues. Working as part of a self-directed, collaborative team, this role ensures projects are completed safely, efficiently, and in compliance with company standards.

Responsibilities

Prepare job packets and material lists for new construction, maintenance, and replacement of damaged facilities in collaboration with the CPC.

Support planning, coordination, and installation of electric and gas utilities.

Serve as a primary point of contact for customers, contractors, and internal crews; maintain accurate records and address construction-related issues.

Perform administrative tasks including invoice processing, credit card reconciliation, and timekeeping.

Work as part of a self-directed, collaborative team to ensure projects are completed safely and in compliance with company standards.

Requirements – Construction Services Technician I

High School, GED or equivalent

Associate’s degree from an accredited college or university in business administration, project management, construction services, or related field OR completion of a formal apprenticeship in a field relevant to utility services or electrical work is preferred

One (1) year of related office or construction experience

Effective and flexible communication skills

Basic computer skills and ability to learn computer applications

Knowledge of customer service principles and practices

Problem-solving, analytical, and critical thinking skills

Demonstrated ability to work collaboratively in a team environment

Ability to adapt to changing priorities

Knowledge of company policies and procedures preferred

Experience in the construction field with basic knowledge of Avista’s natural gas and electric infrastructure preferred

Experience with utility customer information and asset management systems preferred

Starting Range: $25.28 to $32.35 per hour, Non-Exempt, ML 5

Responsibilities – Construction Services Technician II

High School, GED, or equivalent

Bachelor’s degree from an accredited college or university in business administration, project management, construction services, or related field OR completion of a formal apprenticeship in a field relevant to utility services or electrical work preferred

Three (3) years of experience in natural gas, electric distribution, utility or related field

Experience in the construction field with basic knowledge of Avista’s natural gas and electric infrastructure preferred

Experience with utility customer information and asset management systems

Experience managing complex scheduling and compliance tasks

Excellent organizational, problem-solving, and analytical skills

Effective and flexible communication skills

Proven ability to build and maintain internal and external relationships

Competent knowledge of the Construction Service Technician processes and ability to complete complex work assignments

Knowledge of company policies and procedures preferred

Knowledge of permitting and municipal coordination processes preferred

Starting Range: $28.77 to $36.98 per hour, Non-Exempt, ML 6

Other combinations of education/experience may be considered.

Other Information
This role may be filled on a regular basis without further competition at the conclusion of the assignment by the employee selected for the temporary role.

This position requires an in-person presence to support team and on-site responsibilities.

To Apply
We encourage you to apply as many of our positions have step progressions to account for knowledge, skills, and experience. Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Benefits
At Avista, we believe our employees are essential. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs, and more. For details, visit our benefits website at https://avistabenefits.com/.

Equal Opportunity
Avista is an equal opportunity employer. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, disability, veteran status, or any other classification protected by law. We provide reasonable accommodations to qualified individuals with disabilities in the application and recruitment process. For assistance, contact humanresources@avistacorp.com.

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