Construction Service Technician
Avista, Spokane, WA, United States
Overview
The Construction Services Technician is essential in supporting the planning, coordination, and installation of electric and gas utilities. This position partners with the Customer Project Coordinator (CPC) to prepare job packets and material lists for new construction, maintenance, and replacement of damaged facilities. Responsibilities also include administrative tasks such as invoice processing, credit card reconciliation, and timekeeping. The technician serves as a primary point of contact for customers, contractors, and internal crews, while maintaining accurate records and addressing construction-related issues. Working as part of a self-directed, collaborative team, this role ensures projects are completed safely, efficiently, and in compliance with company standards.
Responsibilities
Prepare job packets and material lists for new construction, maintenance, and replacement of damaged facilities (in collaboration with CPC).
Coordinate planning, installation, and ongoing administration of electric and gas utilities.
Serve as primary point of contact for customers, contractors, and internal crews; maintain accurate records and address construction-related issues.
Process invoices, reconcile credit card transactions, and maintain timekeeping records.
Contribute to a self-directed, collaborative team to ensure projects are completed safely, efficiently, and in compliance with company standards.
Qualifications - Technician I
High School, GED or equivalent
Associate’s degree in business administration, project management, construction services, or related field, or completion of a formal apprenticeship relevant to utility services or electrical work (preferred)
One year of related office or construction experience
Effective and flexible communication skills
Basic computer skills and ability to learn computer applications
Knowledge of customer service principles and practices
Problem-solving, analytical, and critical thinking skills
Ability to work collaboratively in a team
Adaptability to changing priorities
Knowledge of company policies and procedures (preferred)
Experience in construction with basic knowledge of Avista’s natural gas and electric infrastructure (preferred)
Experience with utility customer information and asset management systems (preferred)
Starting Range: $25.28 to $32.35 per hour, Non-Exempt, ML 5
Qualifications - Technician II
High School, GED, or equivalent
Bachelor’s degree in business administration, project management, construction services, or related field or completion of a formal apprenticeship relevant to utility services or electrical work (preferred)
Three years of experience in natural gas, electric distribution, utility or related field
Experience in construction with basic knowledge of Avista’s natural gas and electric infrastructure (preferred)
Experience with utility customer information and asset management systems
Experience managing complex scheduling and compliance tasks
Excellent organizational, problem-solving, and analytical skills
Effective and flexible communication skills
Proven ability to build and maintain internal and external relationships
Knowledge of Construction Service Technician processes (preferred)
Knowledge of company policies and procedures (preferred)
Knowledge of permitting and municipal coordination processes (preferred)
Starting Range: $28.77 to $36.98 per hour, Non-Exempt, ML 6
This position requires an in-person presence to support team and on-site responsibilities.
To Apply
We encourage you to apply as many positions have step progressions to account for different levels of knowledge, skills, and experience. Complete an online application and attach your resume and cover letter. All documents must be attached to your application at the time of submission. No documents can be attached after you click "Submit".
Benefits
Avista offers a comprehensive total rewards program including medical, dental, vision, life, disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs, and more. The benefits website: https://avistabenefits.com/.
Equal Opportunity
Avista is an equal opportunity employer. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, disability status, veteran status, or any other classification protected by nondiscrimination laws. We provide accommodations during recruitment upon request. Contact humanresources@avistacorp.com for assistance.
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The Construction Services Technician is essential in supporting the planning, coordination, and installation of electric and gas utilities. This position partners with the Customer Project Coordinator (CPC) to prepare job packets and material lists for new construction, maintenance, and replacement of damaged facilities. Responsibilities also include administrative tasks such as invoice processing, credit card reconciliation, and timekeeping. The technician serves as a primary point of contact for customers, contractors, and internal crews, while maintaining accurate records and addressing construction-related issues. Working as part of a self-directed, collaborative team, this role ensures projects are completed safely, efficiently, and in compliance with company standards.
Responsibilities
Prepare job packets and material lists for new construction, maintenance, and replacement of damaged facilities (in collaboration with CPC).
Coordinate planning, installation, and ongoing administration of electric and gas utilities.
Serve as primary point of contact for customers, contractors, and internal crews; maintain accurate records and address construction-related issues.
Process invoices, reconcile credit card transactions, and maintain timekeeping records.
Contribute to a self-directed, collaborative team to ensure projects are completed safely, efficiently, and in compliance with company standards.
Qualifications - Technician I
High School, GED or equivalent
Associate’s degree in business administration, project management, construction services, or related field, or completion of a formal apprenticeship relevant to utility services or electrical work (preferred)
One year of related office or construction experience
Effective and flexible communication skills
Basic computer skills and ability to learn computer applications
Knowledge of customer service principles and practices
Problem-solving, analytical, and critical thinking skills
Ability to work collaboratively in a team
Adaptability to changing priorities
Knowledge of company policies and procedures (preferred)
Experience in construction with basic knowledge of Avista’s natural gas and electric infrastructure (preferred)
Experience with utility customer information and asset management systems (preferred)
Starting Range: $25.28 to $32.35 per hour, Non-Exempt, ML 5
Qualifications - Technician II
High School, GED, or equivalent
Bachelor’s degree in business administration, project management, construction services, or related field or completion of a formal apprenticeship relevant to utility services or electrical work (preferred)
Three years of experience in natural gas, electric distribution, utility or related field
Experience in construction with basic knowledge of Avista’s natural gas and electric infrastructure (preferred)
Experience with utility customer information and asset management systems
Experience managing complex scheduling and compliance tasks
Excellent organizational, problem-solving, and analytical skills
Effective and flexible communication skills
Proven ability to build and maintain internal and external relationships
Knowledge of Construction Service Technician processes (preferred)
Knowledge of company policies and procedures (preferred)
Knowledge of permitting and municipal coordination processes (preferred)
Starting Range: $28.77 to $36.98 per hour, Non-Exempt, ML 6
This position requires an in-person presence to support team and on-site responsibilities.
To Apply
We encourage you to apply as many positions have step progressions to account for different levels of knowledge, skills, and experience. Complete an online application and attach your resume and cover letter. All documents must be attached to your application at the time of submission. No documents can be attached after you click "Submit".
Benefits
Avista offers a comprehensive total rewards program including medical, dental, vision, life, disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs, and more. The benefits website: https://avistabenefits.com/.
Equal Opportunity
Avista is an equal opportunity employer. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, disability status, veteran status, or any other classification protected by nondiscrimination laws. We provide accommodations during recruitment upon request. Contact humanresources@avistacorp.com for assistance.
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