Member Services Call Center Specialist (Hybrid Role)

EECU in Fort Worth is looking for a Member Services Representative to provide exceptional service to members over the phone. The ideal candidate will have at least one year of call center or financial experience and effective communication skills. Following a 6-month in-office training, you may qualify for a hybrid working schedule. You will be responsible for resolving member inquiries, managing expectations, and adhering to regulatory standards. Attend an environment requiring high attendance and will manage 100% phone interactions.
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