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Park Service Officer (Event Staff)

Santa Cruz County Parks Department, Santa Cruz, CA, United States


We're looking for part-time event staff for the summer and beyond! Our Park Service Officers help to host a variety of events within our parks including weddings, birthday parties, and other private and public gatherings.

Role Description
Park Service Officers provide routine information and assistance to community members who rent or reserve park facilities. This position is perfect for a team player with excellent communication skills, someone who works well with diverse groups of people and thrives in a fast-paced environment.

This role has a flexible schedule with mostly weekend shifts available; great for students and those looking for supplemental income opportunities. Transportation is required. $17.73-$19.95 hourly,

Tasks may include
Patrols park facilities and land areas, to provide visitor services, preserve natural resources, and to insure that a safe recreational environment is maintained; reports law violations and injuries to the appropriate authorities; enforces County park rules and ordinances by issuing verbal warnings or notifying the appropriate authorities; issues parking citations in authorized areas; directly or indirectly participates in, and/or resolves emergency situations; administers first-aid and CPR; interprets the natural and historical features of the park to park visitors; answers questions and explains park policies and regulations; responds to public inquiries, complaints and suggestions, and refers information to the appropriate sources; collects fees, issues receipts and accounts for the fees collected; gathers park census figures; prepares written work logs, schedules, and incident reports; inspects and maintains the cleanliness of facilities; may assist in the rescue of animals; acts as a lead worker over seasonal employees; may assist in the training of seasonal and new employees.

Qualifications include Ability to

Communicate effectively with park staff, visitors, law enforcement agencies, and a variety of community groups.

Deal tactfully and effectively with uncooperative or angry individuals.

Understand, apply, explain and enforce park ordinances, rules and policies.

Analyze situations accurately and adopt an effective course of action.

Perform calmly and effectively in stressful or emergency situations.

Perform first aid and cardiopulmonary resuscitation (CPR).

Work Independently.

Understand and follow verbal and written instructions.

Handle money and make arithmetic calculations.

Maintain records and prepare reports.

Work in an outdoor environment, subject to extreme weather conditions, fumes, dirt and noise.

Knowledge of

Some knowledge of first aid, rescue, and resuscitation techniques.

Some knowledge of effective public relations.

Some knowledge of the principals and practices of natural resource conservation, park operations, or park visitor management.

Training and Experience
Any combination of training and experience which would provide the knowledges and abilities is qualifying. A typical way to obtain these knowledges and abilities would be: One year of work experience which has involved interacting with the public in explaining rules or regulations, and tactfully dealing with hostile or angry attitudes; or two years of college level course work in park administration, forestry, public recreation, natural resource management, or a related discipline. License and Certificate Requirements: Possession of a valid California class C driver license is required at the time of appointment. Possession of valid Basic First Aid and CPR certificates within the first six months of employment.

Other Requirements
Fingerprint and records check will be performed for all incumbents in this classification. Park Services Officers will be required to wear a prescribed uniform and conform to personal grooming standards. Park Services Officers will be assigned to various park locations, and will be required to work rotating or irregular shifts.

For more information, please email reservations@scparks.com or call (831) 454-7938.

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