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Business Office Assistant

Alvarado Care Center, West Covina, CA, United States


Business Office Assistant (Payroll / HR)
Reports to: Administrator

Principal Responsibilities
Technical

Ensures that Business Office tasks are done correctly and on schedule.

Greets visitors, answers phones, processes mail to maintain a professional atmosphere.

Assists the Business Office Manager in completing office functions such as Resident Funds, Census Records, etc.

Administrative

Preparation and retention of files/reports according to policies and procedures.

Assist in the collection of A/R.

Attend all meetings and in‑services as required.

Consumer Service

Presents professional image to consumers through dress, behavior, and speech.

Adheres to Company standards for resolving consumer concerns.

Ensures all patient/resident rights are protected.

Payroll

Demonstrates commitment to company’s mission, values and standards of ethical behavior.

Models a positive and professional image that emulates the organization’s mission and encourages a spirit of cooperation with coworkers.

Ensures all residents are treated fairly, with kindness, dignity, and respect, and their rights are protected at all times.

Complies with all company and departmental policies and procedures.

Maintains a thorough understanding of all payroll functions, company policies and procedures, federal and state wage and hour law, facility pay practices, timekeeping and information system.

Processes payroll per facility payroll schedule, company policies and applicable laws, ensuring accurate, timely receipt of paychecks.

Ensures checks, records, reports and data are kept confidential and secured.

Reviews, adjusts and transmits hours to corporate payroll; codes checks with appropriate Department number to assure salary and wage expenses are distributed to correct department.

Arranges for all employees to sign their timesheets every pay period and coordinates review with department managers, ensuring adjustments are approved by both employee and supervisor and resolved within 24 hours.

Tracks attendance records and communicates to department managers when absence becomes excessive.

Maintains payroll records for all employees, including setting up new hires, posting changes to current employees and processing termination paperwork in accordance with established policies and procedures, ensuring paperwork is processed in a timely manner.

Resolves payroll disputes by assisting employees in obtaining information concerning their payroll check, deductions, accruals, overtime, etc.

Prepares financial and statistical reports concerning payroll information as directed.

Ensures that employee benefits enrollment, changes and terminations are processed in a timely and accurate manner.

Helps resolve issues with employee benefits and assists with open enrollment process.

Assists in ensuring that employees injured on the job are sent to company’s clinic in a timely manner, that paperwork is completed within 24 hours and forwarded to Risk Management Employee Safety department immediately thereafter, completing an investigation in accordance with facility policy and procedure.

Coordinates employee leaves such as FMLA/CFRA, Pregnancy Disability Leave, Worker’s Compensation Disability, and personal leaves in accordance with federal and state law and company policies and procedures. Facilitates communication between company and employee, ensures documentation from medical provider is received and sent to corporate human resources in a timely manner, and informs corporate payroll when an employee is to be removed from payroll and/or benefits.

Qualifications

High School Diploma.

Good verbal and written communication skills.

Ability to read and understand English for business necessity.

Good organizational skills.

Experience in office procedures including typing and filing.

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