Major Incident Leader - Azure & ITSM

Ventures Unlimited Inc is seeking a Major Incident Commander based in Deerfield, Illinois. The role demands over 6 years of IT Service Management experience, with a focus on command during high-pressure incidents involving multiple stakeholders. Ideal candidates will possess ITIL 4 certifications and expert proficiency in Azure incident management, especially with ServiceNow tools. Key responsibilities include managing major incidents from declaration through to resolution, leading incident bridge calls, and facilitating post-incident reviews while collaborating with various technical teams to enhance service reliability.
#J-18808-Ljbffr