Shift Supervisor
CVS Health, Wethersfield, CT, United States
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for completing all opening and closing procedures.
Essential Functions
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing, and following up on all activities
Effectively communicate information to and from store management and crews
Assist customers with questions, problems, and complaints; promote CVS customer service culture by greeting, offering help, and thanking customers
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Manage merchandise presentation: price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
Execute the display and maintenance of off-shelf merchandise; reset departments following POGs
Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education
High School Diploma or equivalent preferred but not required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
Typical pay range for this role is $18.94 - $27.94 per hour. This range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
Benefits
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
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A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for completing all opening and closing procedures.
Essential Functions
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing, and following up on all activities
Effectively communicate information to and from store management and crews
Assist customers with questions, problems, and complaints; promote CVS customer service culture by greeting, offering help, and thanking customers
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Manage merchandise presentation: price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
Execute the display and maintenance of off-shelf merchandise; reset departments following POGs
Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education
High School Diploma or equivalent preferred but not required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
Typical pay range for this role is $18.94 - $27.94 per hour. This range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
Benefits
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
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