Shift Supervisor
CVS Health, Fall River, MA, United States
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management – work effectively with store management and store crews.
Supervise the store’s crew through assigning, directing and following up of all activities.
Effectively communicate information to and from store management and crews.
Customer service – assist customers with questions, problems and complaints.
Promote the CVS customer service culture (greet, offer help, thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandise presentation – price merchandise, stock shelves, execute displays, signs and inventory of weekly, promotional and seasonal merchandise.
Execute display and maintenance of off‑shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or Equivalent
– Preferred but not required.
Employment Details
Anticipated Weekly Hours:
28
Time Type:
Part time
Pay Range:
$16.50 - $24.00
Benefits
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.
Employment Eligibility
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management – work effectively with store management and store crews.
Supervise the store’s crew through assigning, directing and following up of all activities.
Effectively communicate information to and from store management and crews.
Customer service – assist customers with questions, problems and complaints.
Promote the CVS customer service culture (greet, offer help, thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandise presentation – price merchandise, stock shelves, execute displays, signs and inventory of weekly, promotional and seasonal merchandise.
Execute display and maintenance of off‑shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or Equivalent
– Preferred but not required.
Employment Details
Anticipated Weekly Hours:
28
Time Type:
Part time
Pay Range:
$16.50 - $24.00
Benefits
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.
Employment Eligibility
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr