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Human Resources Generalist

City Wide Facility Solutions, Lenexa, KS, United States


Who We Are
City Wide Facility Solutions is a national leader in building maintenance solutions, supporting businesses across the U.S. and Canada. At the heart of our organization is

OneHR , a centralized, people-first HR model focused on delivering consistent, compliant, and high-impact support to our employees and leaders.

We believe HR should be approachable, practical, and business-aligned. Our culture values accountability, professionalism, and community, and we’re looking for a Human Resources Generalist who shares those values and wants to make a real impact.

What You’ll Do
As a Human Resources Generalist II, you’ll be a key partner to employees and leaders, supporting the full employee lifecycle while helping OneHR deliver a strong, consistent HR experience across the organization.

You’ll:

Serve as a trusted HR resource for employees and leaders, balancing employee advocacy with business needs

Support employee relations matters, including investigations, conflict resolution, policy interpretation, and coaching leaders through people issues

Manage full-cycle recruiting for exempt and non-exempt roles, including sourcing, interviewing, assessments, background checks, and offer coordination

Partner with the Corporate Recruiter to support hiring demand and time-to-fill goals

Coordinate and deliver onboarding and new-hire orientation programs

Communicate and administer employee benefits enrollments and HR programs

Track and administer FMLA and personal leave requests

Support performance management processes and annual evaluations

Manage unemployment claims and coordinate litigation matters with third-party vendors

Help maintain HR policies, procedures, and handbook updates in alignment with employment laws

Support employee recognition programs, engagement initiatives, and company events

Ensure ongoing compliance with federal, state, and local employment regulations

What You Bring
You’re a hands-on Human Resources professional who thrives in a fast-paced environment and enjoys building strong relationships across an organization.

You bring:

A

Bachelor’s degree

in Human Resources or a related field

3+ years of HR experience

in a corporate environment

Strong working knowledge of federal, state, and local employment laws

Experience handling employee relations matters with professionalism and discretion

Comfort working across multiple HR functions; recruiting, employee relations, compliance, benefits, and performance management

Proficiency with Microsoft Office and working knowledge of HRIS (ADP a plus) and payroll systems

The ability to maintain confidentiality, exercise sound judgment, and communicate clearly

HR certification (SHRM-CP, PHR or similar) is

preferred , not required

City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice!

City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.

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