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Front Desk

Merkley Dental, Provo, UT, United States


Are you passionate about creating a welcoming and high-quality experience for both patients and team members? Do you take initiative, enjoy working collaboratively, and bring a commitment to excellence every day? If so, we’d love to meet you!

We believe in fostering a workplace where learning, teamwork, and growth are key. We do this through ongoing training, individualized coaching, and providing opportunities for professional development.

The ideal candidate is someone who is proactive, solution-driven, and dedicated to supporting both the team and our patients with professionalism and enthusiasm.

Responsibilities

Greeting patients, answering phones, working with hygiene recall, confirming patients, billing, checking insurance benefits, and scheduling appointments

Educate our patients regarding their treatment plans, answer any questions, help them work through any financial considerations and collect payment

Ensure we maintain compliance with regulatory and safety expectations

Assist, as needed, other clinical team members

Qualifications

A desire to make each patient’s experience "rave worthy"

Experience working in a dental office (preferred)

Fluency and experience with explaining treatment plans to patients and helping them navigate insurance and financial arrangements

Terrific interpersonal skills

Collecting payments

Experience with Dentrix or are computer savvy enough to learn

Generally computer savvy

Capable of keeping up with a high-pace office

A willingness to grow, learn, and try new things

Candidates with dental assisting experience is not required, but is a huge bonus.

Additional Information
This position offers competitive pay along with benefits. The office is open Monday-Thursday. If you're looking for an opportunity where you can make an impact, grow professionally, and be part of a dynamic team, we’d love to hear from you!

We are an equal opportunity employer.

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