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Front Desk Coordinator

The Planet Group, South San Francisco, CA, United States


We are currently seeking a Front Desk Coordinator/Receptionist who will be the first point of contact for internal and external customers seeking support and information. This position will be reporting to the Office Manager and will be providing support to the Facilities, Marketing, and Human Resources team, as well as assisting with miscellaneous administrative support. This position will be based out of the South San Francisco, CA office.

Essential Functions

Interface with employees, clients and other senior-level executives on a daily basis

Help maintain workplace security by issuing, checking and collecting badges as necessary to maintain visitor logs

Maintain front desk including answering phones, shipping responsibilities, and setting up conference rooms

Responsible for ensuring all mail (USPS, FedEx, UPS, GSO, etc.) is processed daily, including sorting, delivering, and mailing

Manage incoming calls and direct them to the appropriate individual

Order, maintain, and organize office supplies, and create requisition for Purchase Orders

Assist the Office Manager and other departments with various tasks and administrative needs

Other Responsibilities

Front desk coordination, including answering main phone line and greeting all employees and company visitors in a friendly manner

Assist with office supply maintenance and ordering

Receive, create, ship, and distribute all incoming/outgoing packages and mail

Responsible for procurement process (purchase orders and reconciliation of purchase cards)

Takes ownership of all work completed

Must Haves

Minimum Education: High school diploma

Minimum Experience: One-year front desk, clerical, or customer service experience

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