Front Desk Clerk - Full Time
Hilton Grand Vacations, Las Vegas, NV, United States
Overview
Located in the middle of the famous Las Vegas Strip, join our team as a Front Desk Clerk at our 829-room resort. Our rooftop pool, Fitness Center, and Spa complement the guest experience. This role supports hospitality skills and offers opportunities for growth and advancement.
Responsibilities
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts the appropriate departmental personnel.
Prepares and restocks the front desk with supplies, including arrival packets and area information.
Answers phones and directs calls.
Other duties as assigned.
Qualifications
Proficient English language.
Ability to multi-task, prioritize duties to meet deadlines and demands.
6 months customer service experience.
Open and flexible availability, including weekends and holidays.
Preferred, But Not Required
Front Desk/Guest Services Agent
Credit card transactions
Resort hospitality or related industry
Benefits
Day 1 health benefits eligibility: medical, dental, and vision
Recognition programs and rewards
Travel discounts program
Outstanding paid vacation and paid sick days
Employee assistance program for physical and mental wellbeing
401(k) with company match
Tuition reimbursement programs
Employee stock purchase program
Numerous learning and advancement opportunities
And more
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Located in the middle of the famous Las Vegas Strip, join our team as a Front Desk Clerk at our 829-room resort. Our rooftop pool, Fitness Center, and Spa complement the guest experience. This role supports hospitality skills and offers opportunities for growth and advancement.
Responsibilities
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts the appropriate departmental personnel.
Prepares and restocks the front desk with supplies, including arrival packets and area information.
Answers phones and directs calls.
Other duties as assigned.
Qualifications
Proficient English language.
Ability to multi-task, prioritize duties to meet deadlines and demands.
6 months customer service experience.
Open and flexible availability, including weekends and holidays.
Preferred, But Not Required
Front Desk/Guest Services Agent
Credit card transactions
Resort hospitality or related industry
Benefits
Day 1 health benefits eligibility: medical, dental, and vision
Recognition programs and rewards
Travel discounts program
Outstanding paid vacation and paid sick days
Employee assistance program for physical and mental wellbeing
401(k) with company match
Tuition reimbursement programs
Employee stock purchase program
Numerous learning and advancement opportunities
And more
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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