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People Coordinator

Montage Hotels & Resorts, Bluffton, SC, United States


The People Coordinator is the welcoming face and heartbeat of the People (Human Resources) team. This role is perfect for someone who loves serving others, thrives in a fast‑paced environment, and is excited to grow within the HR discipline. As the first point of contact for our Associates, this position delivers exceptional customer service with a cheerful, solutions‑oriented approach. The People Coordinator manages daily administrative operations while creating a warm, professional, and efficient experience for every Associate interaction.

Key Responsibilities

Serve as the front‑line ambassador of the People office—answering calls, greeting Associates and walk‑ins, and responding to general People inquiries with professionalism and enthusiasm.

Provide timely support to Managers and Associates with scheduling, password resets, and general HR‑related questions.

Support the full‑cycle recruitment process and help create a best‑in‑class candidate experience.

Assist with onboarding, new‑hire paperwork, and communication with newly hired Associates.

Administer I‑9 documentation and verify employment eligibility through E‑Verify.

Track employment offers, background checks, and drug‑screen results with urgency and accuracy.

Maintain organized personnel files and enter Associate data accurately and confidentially.

Support Associate engagement initiatives, events, and recognition programs.

Assist with payroll, benefits, and recruitment processes as needed.

Maintain a polished and welcoming People office environment.

Proactively look for ways to improve processes and contribute to the growth of the HR function.

Perform additional duties as assigned.

Demonstrate a high sense of urgency, strong follow‑through, and a genuine desire to support both Associates and leadership.

Qualifications

Bachelor’s Degree preferred.

1–2 years of experience in Human Resources or an administrative role within hospitality preferred.

Previous luxury hotel/resort experience a plus.

Strong interpersonal skills and the ability to communicate effectively across all levels of the organization.

Exceptional organizational skills and time management.

Positive, professional, and service‑minded attitude.

Advanced computer literacy; Workday experience preferred.

A clear interest in growing within the People discipline.

Physical Requirements
Most work tasks are performed indoors in a climate‑controlled environment. Must be able to sit for extended periods, with occasional walking and standing. Ability to lift up to 15 lbs regularly.

EEO Statement
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

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