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Business Analyst, Financial Aid Compliance OGAC

Lone Star College, Houston, TX, United States


Overview

PURPOSE AND SCOPE:

The Business Analyst, Financial Aid Compliance, Office of Governance, Accountability and Compliance (OGAC) designs, delivers, and maintains operational systems and application process solutions. The position prepares functional specifications for developers, and collaborates in the planning, design, development, testing, deployment and training of new or redesigned applications. Interfaces with other departments such as the Office of Technology Services (OTS), Analytics and Institutional Reporting (AIR) the Office of Financial Aid, and third-party vendors for the purpose of technical requirements validation, issue resolution, and coordination of project activities. Identifies complex, multi-faced problems and takes immediate action to address them.
Essential Job Functions

Writes and runs PeopleSoft queries as needed to support process management
Performs information needs analyses and identifies, requests, and validates relevant data from internal and external stakeholders (NSLDS, NSC, THECB, LSC-AIR, LSC-Student Financials, LSC-FA Operations, LSC-OTS)
Supports compliance with federal, state, and local regulations, rules, and policies through financial aid operations process audits, system reviews, and student data verification
Conducts data analysis of financial aid operations and student records
Actively maintains up-to-date knowledge of financial aid compliance rules, trends, and issues related to financial aid processing and student records
Supports existing and new systems and platforms by evaluating data integrity, system functionality, and reporting capabilities
Troubleshoots data and system issues, performs root cause analysis, conducts testing, and collaborates with stakeholders to implement validated solutions
Designs, executes, and documents system and platform test plans to ensure accurate, reliable, and auditable data and reports
Designs, build, optimize and maintain conceptual, logical and physical data models and flow charts
Develop database solutions by designing proposed system; defining database physical structure and functional capabilities, security, back-up, and recovery specifications
Identifies business system solution requirements by meeting with decision makers, system owners, and end users. Analyzes operation work processes. Evaluates options for developing and integrating new solutions and identifies ways to improve data quality and integrity in order to improve processes and procedures for more streamlined efficiencies and compliance
Creates, reports, and filters information to make it user friendly using query tools and other analytical tools
Documents requirements for internal and external interfaces, reports, workflows, job aids and security access that support applicable business processes and LSCS stakeholders
Analyses data requests and creates reports, dashboards, and summaries to meet operational processes and document compliance in accordance with applicable laws, regulations, and policies
Responsible for other reasonable, related duties as assigned
Knowledge, Skills & Abilities

Proven ability to write queries and manage data through a variety of tools
Understanding of financial aid processes and PeopleSoft Financial Aid Modules
Ability to manage expectations, timelines, and deliverables
Ability to handle sensitive information in a professional and confidential manner
Knowledge of business processes and their interrelationships
Working knowledge of software products and of enterprise systems and change control processes
Attention to detail and accuracy
Ability to be flexible and adjust to changing needs
Ability to analyze, troubleshoot, and solve problems
Ability to work well with others
Excellent customer service skills
Excellent written and verbal English communication skills
Ability to actively seek assistance in gathering resources, soliciting input, and using a variety of methods to reach a solution
Ability to manage and prioritize projects
Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
Work Schedule And Conditions

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
Required Qualifications

Bachelor\'s degree and at least 3 years of related experience, or an equivalent combination of education and experience
Experience working with financial aid systems and operations
Experience using enterprise application systems (e.g. PeopleSoft)
Experience documenting business requirements and process design
Experience with tools for data analysis, databases, SQL, and visualization software
Salary

Hiring salary range is: $63,014 - $72,466
Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.
Your Resume Should Provide a Complete Picture Of Your Work Experience. The Resume Should Include The Following Information For Each Position Listed
Length of time (specific months and years) of employment
If the position was full time or part time
If the position was paid or unpaid
Level of degree completed including date earned.
Unofficial transcript for highest earned degree
Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.
Benefits

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.
EEO Statement

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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