Customer Experience Specialist (Inbound/Outbound Support)

Window World of Boston is seeking a Customer Service Representative to manage inbound and outbound calls, convert inquiries into sales appointments, and resolve customer issues. This role involves creating and updating customer accounts in a CRM system and handling product and service calls. Successful candidates will exhibit a customer-first mentality, possess strong communication skills, and be energetic and positive. Located in Woburn, Massachusetts, this position offers an opportunity to contribute to a leading exterior remodeling company.
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