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Field Service Technician - Orange County

Quench USA, Inc., California, MO, United States


Overview
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We deliver on-demand filtered water solutions to more than 120,000 customers across North America with bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers. Our services are provided for a fixed monthly fee under long-term bundled service and rental agreements.

About Culligan Quench
Culligan Quench has grown from a small regional company to an international leader with a successful NYSE public offering in 2016. It is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/

About Culligan
There’s nothing more fundamental to life on Earth than water. At Culligan, we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.

Values

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

Position: Field Service Technician
Pay: $24.94 - $26.68 per hour (based on experience and location)

Schedule: Monday - Friday, 7:00 AM-4:00 PM (may vary by market)

What We Offer

Competitive hourly rate with overtime potential.

Medical, Dental, and Vision insurance starting Day 1.

401(k) match of 50% up to 6%.

10 paid holidays plus PTO.

Company take-home vehicle, gas card, and tools.

Paid training and ongoing career development opportunities.

Position Overview
The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.

Responsibilities

Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.

Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.

Inspect equipment for leaks, malfunctions, and safety concerns.

Follow company and customer safety policies and site procedures.

Maintain company vehicle per policy, including mileage and maintenance logs.

Safely transport and operate equipment and tools.

Document service work using a tablet or mobile device.

Provide professional and timely customer service at each site visit.

Maintain regular and reliable attendance.

Requirements

Basic computer skills to record service and communicate with team members.

Ability to lift 70+ lbs, bend, squat, and climb ladders.

High school diploma or equivalent (technical school training preferred).

Ability to pass a pre-employment background check and drug screen.

Compliance and Safety
Beware of fake job offers falsely claiming affiliation with our company. We never request banking details or other personally identifiable information during interviews. Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. Official emails are from our domain. Our approved emails will come from @quenchwater.com.

Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at jobs@quenchwater.com.

Equal Opportunity Employer. Quench provides equal opportunity in all employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Equal Employment Opportunity

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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