Field Service Technician -Boston
Quench USA, Inc., Boston, MA, United States
Overview
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We deliver on-demand filtered water solutions to more than 120,000 customers across North America with bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers. We provide a fixed monthly fee under long-term bundled service and rental subscription agreements. Culligan Quench is headquartered in King of Prussia, PA, with more than 1,600 team members operating across North America and Puerto Rico. For more information visit https://quench.culligan.com/
About Culligan
There’s nothing more fundamental to life on Earth than water. Culligan offers expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.
Values
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what’s right
Consistently deliver exceptional results
Position Overview
The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.
Responsibilities
Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
Inspect equipment for leaks, malfunctions, and safety concerns.
Follow company and customer safety policies and site procedures.
Maintain company vehicle per policy, including mileage and maintenance logs.
Safely transport and operate equipment and tools.
Document service work using a tablet or mobile device.
Provide professional and timely customer service at each site visit.
Maintain regular and reliable attendance.
Requirements
Basic computer skills to record service and communicate with team members.
Ability to lift 70+ lbs, bend, squat, and climb ladders.
High school diploma or equivalent (technical school training preferred).
Ability to pass a pre-employment background check and drug screen.
What We Offer
Competitive hourly rate with overtime potential.
Medical, Dental, and Vision insurance starting Day 1.
401(k) match of 50% up to 6%.
10 paid holidays plus PTO.
Company take-home vehicle, gas card, and tools.
Paid training and ongoing career development opportunities.
Additional Information
Please Apply Only if You Have All of the Following: Mechanical aptitude, driving experience, professional demeanor, valid driver’s license, and age 21+ (required to operate company vehicles).
Equal Opportunity Employer. Quench provides equal opportunity in all employment practices to all qualified applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by law.
Beware of fake job offers falsely claiming affiliation with our company. We never request banking details during interviews or ask for payment to apply. Official emails are from our domain; our approved emails will come from @quenchwater.com. Verify offers through our official HR channels and contact jobs@quenchwater.com with questions. This job description may be subject to change without notice.
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Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We deliver on-demand filtered water solutions to more than 120,000 customers across North America with bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers. We provide a fixed monthly fee under long-term bundled service and rental subscription agreements. Culligan Quench is headquartered in King of Prussia, PA, with more than 1,600 team members operating across North America and Puerto Rico. For more information visit https://quench.culligan.com/
About Culligan
There’s nothing more fundamental to life on Earth than water. Culligan offers expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.
Values
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what’s right
Consistently deliver exceptional results
Position Overview
The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.
Responsibilities
Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
Inspect equipment for leaks, malfunctions, and safety concerns.
Follow company and customer safety policies and site procedures.
Maintain company vehicle per policy, including mileage and maintenance logs.
Safely transport and operate equipment and tools.
Document service work using a tablet or mobile device.
Provide professional and timely customer service at each site visit.
Maintain regular and reliable attendance.
Requirements
Basic computer skills to record service and communicate with team members.
Ability to lift 70+ lbs, bend, squat, and climb ladders.
High school diploma or equivalent (technical school training preferred).
Ability to pass a pre-employment background check and drug screen.
What We Offer
Competitive hourly rate with overtime potential.
Medical, Dental, and Vision insurance starting Day 1.
401(k) match of 50% up to 6%.
10 paid holidays plus PTO.
Company take-home vehicle, gas card, and tools.
Paid training and ongoing career development opportunities.
Additional Information
Please Apply Only if You Have All of the Following: Mechanical aptitude, driving experience, professional demeanor, valid driver’s license, and age 21+ (required to operate company vehicles).
Equal Opportunity Employer. Quench provides equal opportunity in all employment practices to all qualified applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by law.
Beware of fake job offers falsely claiming affiliation with our company. We never request banking details during interviews or ask for payment to apply. Official emails are from our domain; our approved emails will come from @quenchwater.com. Verify offers through our official HR channels and contact jobs@quenchwater.com with questions. This job description may be subject to change without notice.
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