Systems Analyst – Enterprise Automation
MassMutual, Springfield, MA, United States
The Impact
Lead end‑to‑end process analysis and automation assessments for complex, cross‑functional business processes, identifying opportunities that deliver measurable efficiency, risk reduction, and scalability.
Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches.
Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions.
Translate complex business needs into clear, high‑quality requirements, use cases, and solution designs that enable successful automation delivery.
Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle.
Serve as a subject‑matter expert and thought leader, mentoring other analysts and elevating automation best practices across the organization.
The Minimum Qualifications
Bachelor’s degree in Computer science, engineering or other applicable discipline
10+ years of experience in business analysis, process improvement, automation, or digital transformation roles.
5+ years of experience working with Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).
Demonstrated experience leading complex, cross‑functional initiatives with minimal oversight
Proven expertise in process analysis, business requirements definition, and solution shaping.
Advanced proficiency in with process mapping tools such as Visio and Lucidchart
Experience influencing senior stakeholders and driving outcomes across multiple business units.
The Ideal Qualifications
Experience working with UiPath Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).
Experience : Proven success delivering projects involving AI‑powered automations
Background in financial services, insurance, or other regulated enterprise environments.
Experience with automation assessment frameworks, value modeling, or intelligent automation.
Strong executive‑level communication and presentation skills.
Ability to operate as a trusted advisor and thought leader without formal people‑management responsibility.
What to Expect as Part of MassMutual and the Team
Regular meetings with the Enterprise Automation, Data Science & AI Engineering and Enterprise Architecture team
Focused one‑on‑one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability‑focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our page.
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Lead end‑to‑end process analysis and automation assessments for complex, cross‑functional business processes, identifying opportunities that deliver measurable efficiency, risk reduction, and scalability.
Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches.
Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions.
Translate complex business needs into clear, high‑quality requirements, use cases, and solution designs that enable successful automation delivery.
Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle.
Serve as a subject‑matter expert and thought leader, mentoring other analysts and elevating automation best practices across the organization.
The Minimum Qualifications
Bachelor’s degree in Computer science, engineering or other applicable discipline
10+ years of experience in business analysis, process improvement, automation, or digital transformation roles.
5+ years of experience working with Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).
Demonstrated experience leading complex, cross‑functional initiatives with minimal oversight
Proven expertise in process analysis, business requirements definition, and solution shaping.
Advanced proficiency in with process mapping tools such as Visio and Lucidchart
Experience influencing senior stakeholders and driving outcomes across multiple business units.
The Ideal Qualifications
Experience working with UiPath Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).
Experience : Proven success delivering projects involving AI‑powered automations
Background in financial services, insurance, or other regulated enterprise environments.
Experience with automation assessment frameworks, value modeling, or intelligent automation.
Strong executive‑level communication and presentation skills.
Ability to operate as a trusted advisor and thought leader without formal people‑management responsibility.
What to Expect as Part of MassMutual and the Team
Regular meetings with the Enterprise Automation, Data Science & AI Engineering and Enterprise Architecture team
Focused one‑on‑one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability‑focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our page.
#J-18808-Ljbffr