Security Administrator
GBMC HealthCare, Baltimore, MD, United States
Under limited supervision, the Security Administrator is responsible for assisting security leadership with the overall operation and supervision of the Security Department and security staff, and will assist in the development, education, training and implementation of security policies, procedures and strategies to ensure the protection of patients, visitors, staff, property, buildings and grounds.
The Security Administrator is responsible for the direct supervision of the Security Department’s team members to include scheduling, time and attendance, corrective actions, education, training, and ensuring compliance of GBMC Security Department policies, procedures and practices.
The Security Administrator is responsible for assisting GBMC Security Officer 3’s who have direct supervision of a shift with shift operations and/or administrative issues.
Education
High school diploma or equivalent.
Experience
5 years of security, corrections, law enforcement, military experience is preferred.
Skills
In depth knowledge and experience of security procedures, criminal law, and surveillance equipment.
Must be willing and able to work unscheduled hours based on the needs of the department.
Must be able to read, understand, implement and execute GBMC Security strategies as depicted in the GBMC Security policies, procedures, practices.
Crisis intervention training and experience.
Must display exceptional customer service and communication skills.
Remain flexible to ever changing environments; adapt well to different situations.
Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
Ability to handle both common and crisis situations, calmly and efficiently.
Licensures, Certifications
Current State Driver’s License which must be maintained throughout employment.
Current CPR certification that must be maintained throughout employment.
EMTALA training is required and must be successfully completed within the new hire probationary period before working independently.
GBMC Workplace Violence Prevention Training is required and must be completed within the new hire period before working independently.
Principal Duties And Responsibilities
Collaborate with department leaders to determine security needs and solutions.
Recruitment of security department applicants.
Conduct investigations in support and collaboration with Legal, Human Resources, Employee Health Services, and department leaders.
Maintain training and education compliance of all security department members in accordance to The Joint Commission and CMS standards.
Ensure the facility is provided with high quality security services to protect people and property.
Report safety concerns, security breaches and unusual circumstances both verbally and in writing.
Build, improve and maintain effective relationships with both patients, visitors and staff.
Answer questions and assist patients’ staff and visitors.
Answer phones or greet patients, staff, visitors / employees in a professional, welcoming manner.
All Roles Must Demonstrate GBMC Values
Respect
Treats others with fairness, kindness, and respect for personal dignity and privacy.
Listens and responds appropriately to others’ needs, feelings, and capabilities.
Excellence
Meets and/or exceeds customer expectations.
Actively pursues learning and self-development.
Pays attention to detail; follows through.
Accountability
Sets a positive, professional example for others.
Takes ownership of problems and does what is needed to solve them.
Appropriately plans and utilizes required resources for various job duties.
Reports to work regularly and on time.
Teamwork
Works cooperatively and collaboratively with others for the success of the team.
Addresses and resolves conflict in a positive way.
Seeks out the ideas of others to reach the best solutions.
Acknowledges and celebrates the contribution of others.
Ethical Behavior
Demonstrates honesty, integrity and good judgment.
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers.
Results
Embraces change and improvement in the work environment.
Continuously seeks to improve the quality of products/services.
Displays flexibility in dealing with new situations or obstacles.
Achieves results on time by focusing on priorities and manages time efficiently.
Pay Range
$47,769.08 - $71,653.62
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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The Security Administrator is responsible for the direct supervision of the Security Department’s team members to include scheduling, time and attendance, corrective actions, education, training, and ensuring compliance of GBMC Security Department policies, procedures and practices.
The Security Administrator is responsible for assisting GBMC Security Officer 3’s who have direct supervision of a shift with shift operations and/or administrative issues.
Education
High school diploma or equivalent.
Experience
5 years of security, corrections, law enforcement, military experience is preferred.
Skills
In depth knowledge and experience of security procedures, criminal law, and surveillance equipment.
Must be willing and able to work unscheduled hours based on the needs of the department.
Must be able to read, understand, implement and execute GBMC Security strategies as depicted in the GBMC Security policies, procedures, practices.
Crisis intervention training and experience.
Must display exceptional customer service and communication skills.
Remain flexible to ever changing environments; adapt well to different situations.
Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
Ability to handle both common and crisis situations, calmly and efficiently.
Licensures, Certifications
Current State Driver’s License which must be maintained throughout employment.
Current CPR certification that must be maintained throughout employment.
EMTALA training is required and must be successfully completed within the new hire probationary period before working independently.
GBMC Workplace Violence Prevention Training is required and must be completed within the new hire period before working independently.
Principal Duties And Responsibilities
Collaborate with department leaders to determine security needs and solutions.
Recruitment of security department applicants.
Conduct investigations in support and collaboration with Legal, Human Resources, Employee Health Services, and department leaders.
Maintain training and education compliance of all security department members in accordance to The Joint Commission and CMS standards.
Ensure the facility is provided with high quality security services to protect people and property.
Report safety concerns, security breaches and unusual circumstances both verbally and in writing.
Build, improve and maintain effective relationships with both patients, visitors and staff.
Answer questions and assist patients’ staff and visitors.
Answer phones or greet patients, staff, visitors / employees in a professional, welcoming manner.
All Roles Must Demonstrate GBMC Values
Respect
Treats others with fairness, kindness, and respect for personal dignity and privacy.
Listens and responds appropriately to others’ needs, feelings, and capabilities.
Excellence
Meets and/or exceeds customer expectations.
Actively pursues learning and self-development.
Pays attention to detail; follows through.
Accountability
Sets a positive, professional example for others.
Takes ownership of problems and does what is needed to solve them.
Appropriately plans and utilizes required resources for various job duties.
Reports to work regularly and on time.
Teamwork
Works cooperatively and collaboratively with others for the success of the team.
Addresses and resolves conflict in a positive way.
Seeks out the ideas of others to reach the best solutions.
Acknowledges and celebrates the contribution of others.
Ethical Behavior
Demonstrates honesty, integrity and good judgment.
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers.
Results
Embraces change and improvement in the work environment.
Continuously seeks to improve the quality of products/services.
Displays flexibility in dealing with new situations or obstacles.
Achieves results on time by focusing on priorities and manages time efficiently.
Pay Range
$47,769.08 - $71,653.62
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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