Department Administrator - Primary Dental Care
University of Minnesota, Minneapolis, MN, United States
About the Job
The Department Administrator provides leadership and direct supervision to a departmental administrative pool and a Program Coordinator, ensuring that daily operations align with departmental goals. This position is responsible for fostering a collaborative culture through active mentoring, performance management, and workload balancing, while serving as a key liaison between faculty and staff to establish clear service boundaries and efficient processes. This position also plays a key role supporting the department’s success by providing administrative support to the department chair, supporting department initiatives, and overseeing critical processes.
This is a hybrid position, with the expectation of at least 4 days in the office.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
Administrative Supervision (45%)
Provides direct supervision and leadership to the Program Coordinator and administrative pool staff, fostering a collaborative culture and ensuring daily operations align with departmental goals.
Facilitates the performance review process, including conducting regular 1-on-1s, monitoring performance, and addressing performance concerns.
Mentors and coaches staff in goal setting, increasing and improving skills, maintaining effective business relationships, following established practices, and professional communication.
Partners with HR to recruit and hire for vacant positions.
Directs and coordinates the administrative services provided by the department administrative pool.
Monitors and balances staff workloads as needed to ensure deadlines are being met.
Establishes processes and procedures for the services provided by the administrative pool.
Consults with faculty and other stakeholders regarding concerns with service from the administrative pool.
Consults with faculty regarding non-standard requests to the administrative pool; establishes and communicates boundaries and recommends alternative solutions.
Faculty & Department Support (25%)
Serves as a liaison and resource with other School of Dentistry departments, external individuals, and groups.
Ensures department policies, procedures and processes are documented, up-to-date and in compliance with University and legal standards.
Supports CODA accreditation for the department; gathers data, monitors deadlines and progress at the direction of the Department Chair.
Manages departmental engagement initiatives:
Facilitates departmental review of engagement survey results.
Identifies departmental engagement opportunities through interactive discussions with department constituents.
Collaborates with department staff/faculty to establish engagement goals.
Creates sub committees to work towards department engagement goals. Periodic check ins with committees to monitor progress towards goals.
Provides professional support for all faculty searches in the department; follows established faculty search guidelines to ensure compliance and consistency.
Facilitates faculty annual review process for the department:
Communicates process and dates to faculty.
Responds to faculty inquiries related to the annual review process.
Compiles faculty review materials.
Arranges faculty review meetings.
Provides administrative support for the faculty promotion and tenure process:
Communicates deadlines and requirements to faculty.
Professionally compiles supporting documentation.
Designs and implements departmental procedures to support the faculty promotion process.
Administrative Support to Department Chair (30%)
Manages department chair calendar and schedules meetings as requested.
Orders and maintains departmental office supply inventory.
Reconciles Department Chair PCard accurately and timely.
Organizes travel arrangements and reimbursements for the Department Chair.
Assists with conference registration and logistics.
Plans and executes department-wide events.
Assists the Department Chair with departmental budget management.
Consults with department chair on staffing; processes department PRFs.
Qualifications
Required Qualifications:
BA/BS with at least 4 years of experience or a combination of related education and work experience to equal eight years; position involves comparing, verifying and reconciling data to help departments achieve overall objectives.
2+ years supervisory experience.
Ability to coordinate the work of others.
Ability to exercise professional demeanor and actions when dealing with students, staff, faculty, and the general public.
Extensive computer experience with word processing, spreadsheets, data entry, and manipulating data on inter-relational databases; proficient in Google Workspace and Microsoft Office.
Ability to organize and prioritize multiple tasks to meet deadlines.
Demonstrates flexibility and initiative, as well as the ability to work independently with minimal supervision.
Ability to use sound judgment within a multiplicity of demands.
Demonstrated ability to analyze and resolve complex problems.
Preferred Qualifications:
Experience in higher education or complex organizations.
Pay and Benefits
Pay Range:
$70,000 - $75,000; depending on education/qualifications/experience
Time Appointment:
100% Appointment
Position Type:
Civil-Service & Non-Faculty Labor Represented Staff
Please visit the Office of Human Resources website for more information regarding benefit eligibility.
The University offers a comprehensive benefits package that includes:
Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
Low-cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer-paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
#J-18808-Ljbffr
The Department Administrator provides leadership and direct supervision to a departmental administrative pool and a Program Coordinator, ensuring that daily operations align with departmental goals. This position is responsible for fostering a collaborative culture through active mentoring, performance management, and workload balancing, while serving as a key liaison between faculty and staff to establish clear service boundaries and efficient processes. This position also plays a key role supporting the department’s success by providing administrative support to the department chair, supporting department initiatives, and overseeing critical processes.
This is a hybrid position, with the expectation of at least 4 days in the office.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
Administrative Supervision (45%)
Provides direct supervision and leadership to the Program Coordinator and administrative pool staff, fostering a collaborative culture and ensuring daily operations align with departmental goals.
Facilitates the performance review process, including conducting regular 1-on-1s, monitoring performance, and addressing performance concerns.
Mentors and coaches staff in goal setting, increasing and improving skills, maintaining effective business relationships, following established practices, and professional communication.
Partners with HR to recruit and hire for vacant positions.
Directs and coordinates the administrative services provided by the department administrative pool.
Monitors and balances staff workloads as needed to ensure deadlines are being met.
Establishes processes and procedures for the services provided by the administrative pool.
Consults with faculty and other stakeholders regarding concerns with service from the administrative pool.
Consults with faculty regarding non-standard requests to the administrative pool; establishes and communicates boundaries and recommends alternative solutions.
Faculty & Department Support (25%)
Serves as a liaison and resource with other School of Dentistry departments, external individuals, and groups.
Ensures department policies, procedures and processes are documented, up-to-date and in compliance with University and legal standards.
Supports CODA accreditation for the department; gathers data, monitors deadlines and progress at the direction of the Department Chair.
Manages departmental engagement initiatives:
Facilitates departmental review of engagement survey results.
Identifies departmental engagement opportunities through interactive discussions with department constituents.
Collaborates with department staff/faculty to establish engagement goals.
Creates sub committees to work towards department engagement goals. Periodic check ins with committees to monitor progress towards goals.
Provides professional support for all faculty searches in the department; follows established faculty search guidelines to ensure compliance and consistency.
Facilitates faculty annual review process for the department:
Communicates process and dates to faculty.
Responds to faculty inquiries related to the annual review process.
Compiles faculty review materials.
Arranges faculty review meetings.
Provides administrative support for the faculty promotion and tenure process:
Communicates deadlines and requirements to faculty.
Professionally compiles supporting documentation.
Designs and implements departmental procedures to support the faculty promotion process.
Administrative Support to Department Chair (30%)
Manages department chair calendar and schedules meetings as requested.
Orders and maintains departmental office supply inventory.
Reconciles Department Chair PCard accurately and timely.
Organizes travel arrangements and reimbursements for the Department Chair.
Assists with conference registration and logistics.
Plans and executes department-wide events.
Assists the Department Chair with departmental budget management.
Consults with department chair on staffing; processes department PRFs.
Qualifications
Required Qualifications:
BA/BS with at least 4 years of experience or a combination of related education and work experience to equal eight years; position involves comparing, verifying and reconciling data to help departments achieve overall objectives.
2+ years supervisory experience.
Ability to coordinate the work of others.
Ability to exercise professional demeanor and actions when dealing with students, staff, faculty, and the general public.
Extensive computer experience with word processing, spreadsheets, data entry, and manipulating data on inter-relational databases; proficient in Google Workspace and Microsoft Office.
Ability to organize and prioritize multiple tasks to meet deadlines.
Demonstrates flexibility and initiative, as well as the ability to work independently with minimal supervision.
Ability to use sound judgment within a multiplicity of demands.
Demonstrated ability to analyze and resolve complex problems.
Preferred Qualifications:
Experience in higher education or complex organizations.
Pay and Benefits
Pay Range:
$70,000 - $75,000; depending on education/qualifications/experience
Time Appointment:
100% Appointment
Position Type:
Civil-Service & Non-Faculty Labor Represented Staff
Please visit the Office of Human Resources website for more information regarding benefit eligibility.
The University offers a comprehensive benefits package that includes:
Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
Low-cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer-paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
#J-18808-Ljbffr