Industrial Tech Support & Field Diagnostics Specialist

Generac is seeking an Industrial Technical Support Specialist II in Sussex, Wisconsin. This role is responsible for providing advanced technical support to authorized dealers, troubleshooting complex service issues, and authorizing warranty repairs. Candidates must have an Associate's degree in automotive or diesel technology with 3 years of relevant technical experience. The position includes mentoring junior staff and requires strong customer service and problem-solving skills. Familiarity with SAP and strong communication abilities are preferred.
#J-18808-Ljbffr