Banquet Server
Theoysterpointhotel, Red Bank, NJ, United States
RESPONSIBILITIES
Set up banquet room as instructed by department leadership, including but not limited to linen, tables, beverage bars, stations, buffet equipment, service ware and glassware
Set up banquet rooms and serve food and/or beverages in a friendly, courteous, and professional manner according to hotel standards of quality
Attend meetings before events to learn function particulars, including guest and hotel expectations
Greet guests and respond to requests in a friendly and courteous manner
Serve the food and/or beverage in the order and to the expectation of department leadership to ensure consistency throughout the banquet
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
Replenish beverages as necessary, and check with guests for overall satisfaction
Identify customer special dietary needs and special requests and properly communicate such needs to the kitchen staff
Once the banquet is complete, reset banquet room according to department leadership specifications to ensure the readiness of the room for the next function
Comply with attendance rules and be available to work on a regular basis
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
Every hotel employee must adhere to the hotel security policies and procedures, particularly regarding key controls, bank envelope protocols, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concern
Performs other related duties as assigned
$20-22 an hour
REQUIREMENTS
Must be at least 18 years of age to serve alcoholic beverages
Knowledge of federal, state, and local liquor laws
Must be able to obtain and retain an ABC License with the town of Red Bank
Verbal and written ability to communicate effectively in English
Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Knowledge of the appropriate table settings and service ware
Self‑starting personality with an even disposition
Effectively able to work in a team environment
Superior customer service and interpersonal skills
Must be able to work a flexible schedule including nights, weekends and holidays as needed
PHYSICAL REQUIREMENTS
Ability to transport up to 25 lbs. through a crowded room on a continuous basis throughout the shift
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to climb stairs, bend, reach above shoulders, kneel, twist, and grip items while carrying up to 25 lbs.
Must be able to stand and walk for extended periods of time.
Must be able to respond to visual and auditory cues (telephone, radio)
Ability to operate beverage equipment, e.g., coffee maker., Rolling Carts
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
NOTE
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the employee’s department leadership. Furthermore, this description is subject to change, at the sole discretion of the hotel, and in no way creates an employment contract, implied or otherwise; each employee remains, at all times, an “at will” associate.
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Set up banquet room as instructed by department leadership, including but not limited to linen, tables, beverage bars, stations, buffet equipment, service ware and glassware
Set up banquet rooms and serve food and/or beverages in a friendly, courteous, and professional manner according to hotel standards of quality
Attend meetings before events to learn function particulars, including guest and hotel expectations
Greet guests and respond to requests in a friendly and courteous manner
Serve the food and/or beverage in the order and to the expectation of department leadership to ensure consistency throughout the banquet
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
Replenish beverages as necessary, and check with guests for overall satisfaction
Identify customer special dietary needs and special requests and properly communicate such needs to the kitchen staff
Once the banquet is complete, reset banquet room according to department leadership specifications to ensure the readiness of the room for the next function
Comply with attendance rules and be available to work on a regular basis
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
Every hotel employee must adhere to the hotel security policies and procedures, particularly regarding key controls, bank envelope protocols, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concern
Performs other related duties as assigned
$20-22 an hour
REQUIREMENTS
Must be at least 18 years of age to serve alcoholic beverages
Knowledge of federal, state, and local liquor laws
Must be able to obtain and retain an ABC License with the town of Red Bank
Verbal and written ability to communicate effectively in English
Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Knowledge of the appropriate table settings and service ware
Self‑starting personality with an even disposition
Effectively able to work in a team environment
Superior customer service and interpersonal skills
Must be able to work a flexible schedule including nights, weekends and holidays as needed
PHYSICAL REQUIREMENTS
Ability to transport up to 25 lbs. through a crowded room on a continuous basis throughout the shift
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to climb stairs, bend, reach above shoulders, kneel, twist, and grip items while carrying up to 25 lbs.
Must be able to stand and walk for extended periods of time.
Must be able to respond to visual and auditory cues (telephone, radio)
Ability to operate beverage equipment, e.g., coffee maker., Rolling Carts
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
NOTE
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the employee’s department leadership. Furthermore, this description is subject to change, at the sole discretion of the hotel, and in no way creates an employment contract, implied or otherwise; each employee remains, at all times, an “at will” associate.
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