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Banquet Server (On-Call) - Embassy Suites by Hilton South Bend

Hilton Worldwide, Inc., South Bend, IN, United States


Job Description
Banquet Server (On‑Call) – Embassy Suites by Hilton South Bend (HOT0CHQV)

Work Locations
Embassy Suites South Bend, 1140 E. Angela Blvd, South Bend, 46617

About the Position
Embassy Suites by Hilton South Bend is looking for a Banquet Server to join our award‑winning team. This role delivers and serves food and beverage items to banquet guests in a timely, friendly and efficient manner while supporting the hotel’s financial profitability and guest satisfaction.

Responsibilities

Set banquet tables to meet function specifications

Deliver and serve food and beverages, including meals, condiments and accompaniments

Ensure menu knowledge and accurate service

Remove china, glassware, silverware and other tableware at meal conclusion and deliver to the stewarding area

Ensure guest satisfaction throughout the meal service

Respond to guest requests in a friendly, timely, and efficient manner

Assist fellow team members and other departments as needed to maintain positive working relationships

Assist with side work including, but not limited to, cleaning, stocking, and folding silverware

Benefits

Go Hilton travel program: 100 nights of discounted travel

Access to pay through DailyPay

Hilton Shares: employee stock purchase program (ESPP) – purchase shares at a 15% discount

Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible team members, partners, and adoptive parents

Debt‑Free Education: access to educational credentials through Guild Education, including degrees and professional certifications

Flexible shifts and days off

Comprehensive health insurance coverage (including telemedicine and at‑home care via AmazonCare)

Mental health resources including free counseling through the Employee Assistance Program

Best‑in‑Class paid time off (PTO)

401(k) plan with company match to help save for retirement

Available benefits may vary depending upon property‑specific terms and conditions of employment.

Qualifications & Attributes

Hospitality – passionate about delivering exceptional guest experiences

Integrity – do the right thing, all the time

Leadership – leaders in our industry and communities

Teamwork – team players in everything we do

Ownership – own actions and decisions

Urgency – operate with a sense of urgency and discipline

Quality, productivity, and customer focus

Working at Hilton
Hilton is the leading global hospitality company, offering a diverse and inclusive environment where team members thrive personally and professionally. We support mental and physical wellbeing through innovative programs and benefits, and we are dedicated to providing exceptional guest experiences across our global brands.

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